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Apprentice Service Delivery Associate

1 month ago

Darlington County Durham, United Kingdom EE Full time £10

**Join Our Team**

We're seeking an Apprentice Service Delivery Associate to join our award-winning Apprenticeship scheme. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive an exceptional experience.

You'll work collaboratively with colleagues to resolve customer queries, provide product information, and troubleshoot issues. We're looking for someone who is enthusiastic, has excellent communication skills, and can work well under pressure.

**Salary:** £10 per hour

**Key Responsibilities:**

  • Provide exceptional customer service via phone, email, or chat
  • Responsible for resolving customer issues efficiently
  • Work collaboratively with colleagues to achieve team objectives

**What You'll Get:**

  • Training towards an NVQ qualification
  • Huge discounts on EE & BT products
  • Opportunities for career progression
  • Optional Private Healthcare and Dental
  • Pension scheme and Critical Illness cover
  • Childcare vouchers and Gym membership discounts