Scientific Customer Service Specialist

3 days ago


Didcot, Oxfordshire, United Kingdom Network Scientific Recruitment Full time

Job Overview

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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant.

This role offers the opportunity to gain experience in a scientific environment, working with a leading provider of analytical testing and environmental services.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone and email.
  • Perform administrative tasks including invoicing, booking sample collections, and resolving customer queries.
  • Develop and maintain relationships with existing customers.

Requirements:

  • A background in science is highly beneficial, either academic or professional.
  • Excellent customer service skills, developed in a similar role.
  • Motivation, attention to detail, problem-solving capability, excellent communication skills, and an appreciation for quality and efficiency in a fast-paced environment.
  • Immediate availability to begin.

About Us

Network Scientific Recruitment is an award-winning science recruitment agency, specialising in temporary, permanent, and contract recruitment services to the scientific and related technical industries.

We're an ethical and knowledgeable consultancy passionate about candidate care.

What We Offer

This is a fantastic opportunity to gain full training and working experience within a scientific environment, with a globally successful organisation.

Great opportunities to develop professionally and progress.

The salary for this role is £25,000 - £30,000 per annum, depending on experience.



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