Marketing and CRM Specialist for No7 Beauty Company

4 weeks ago


Nottingham, Nottingham, United Kingdom Liz Earle Beauty Co. Full time

Job Title: Marketing and CRM Specialist for No7 Beauty Company

Job Summary:

We are seeking a skilled Marketing and CRM Specialist to join our Beauty and Brand Partnerships team in the Loyalty Proposition Team. As a Marketing and CRM Specialist, you will be responsible for developing and executing targeted marketing communications with our internal brand partner No7, and delivering personalized beauty-led content to our customers.

Key Responsibilities:

  • Manage multi-channel loyalty campaigns to deliver Boots and No7 objectives, responsible for copy and creative direction.
  • Work closely with the data team to ensure effective targeting and continuous improvements in the use of our data.
  • Develop CRM strategies to retain existing, win back lapsed, and acquire new customers, championing the customer journey and lifetime value.
  • Produce clear, concise, and insightful briefs to ensure clear direction.
  • Drive KPI performance, including channel engagement and incremental sales.
  • Line management of 1 Marketing Assistant.

Requirements:

  • A creative individual with a customer-first mindset.
  • Working in marketing and preferably 121 and/or digital environment with experience in Email and Direct Mail and familiar with emerging CRM technologies.
  • Passionate about Boots and our customers and keen interest in beauty and skincare.
  • Proactive in finding solutions not problems.

Our Benefits:

  • Boots Retirement Savings Plan.
  • Discretionary annual bonus.
  • Generous employee discounts.
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
  • Benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.


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