Customer Relations Manager
4 days ago
Lovett Care Limited is a leading provider of care services in the Northwest of England and Wales. With a strong reputation in the care industry, we pride ourselves on creating a 'home from home' environment that enables residents to live life to the fullest.
Job PurposeWe are seeking an experienced Customer Relations Manager to join our team at Fairfax Manor Care Home in Harrogate. As a key member of our sales and marketing team, you will be responsible for promoting our care home and driving enquiries through events, sponsorships, and PR.
Key Responsibilities- Achieve targets for resident occupancy and average weekly fee
- Promote the care home and drive enquiries through events, sponsorships, and PR
- Engage with potential residents and relatives to understand their experience and requirements
- Communicate accurate information to prospective residents about our facilities, services, and prices
- Monitor competitor landscape, identify market opportunities, and generate leads
- Engage with local community groups, healthcare professionals, and potential referral sources to promote Fairfax Manor
- Collaborate with the General Managers, Regionals, and Leadership Team
- At least 3 years' sales and marketing experience ideally within the care sector
- Passionate and driven to succeed
- Committed to making a difference and adding value
- IT literate and numerically astute
- Treat people fairly and courteously regardless of background or culture
- Ability to work autonomously in a fast-paced environment
- Hold a full UK driving license
This is an exciting opportunity to join a dynamic and growing care provider. As a Customer Relations Manager, you will play a key role in promoting our care home and driving business growth. If you are passionate about delivering exceptional customer service and have a strong sales and marketing background, we would love to hear from you.
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Customer Relations Manager
4 days ago
Harrogate, North Yorkshire, United Kingdom Lovett Care Limited Full time £40,000Customer Relations Manager Opportunity at Lovett Care LimitedWe are seeking an experienced Customer Relations Manager to join our team at Fairfax Manor Care Home in Harrogate. As a key member of our sales and marketing team, you will be responsible for promoting our care home and driving enquiries through events, sponsorships, and PR.Key...
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Customer Relations Manager
4 days ago
Harrogate, North Yorkshire, United Kingdom Lovett Care Limited Full time £40,000Customer Relations Manager Opportunity at Lovett Care LimitedWe are seeking an experienced Customer Relations Manager to join our team at Fairfax Manor Care Home in Harrogate. As a key member of our sales and marketing team, you will be responsible for promoting our care home and driving enquiries through events, sponsorships, and PR.Key...
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Customer Relations Manager
2 days ago
Harrogate, North Yorkshire, United Kingdom Lovett Care Limited Full timeJob Title: Customer Relations ManagerWe are seeking a highly motivated and experienced Customer Relations Manager to join our team at Lovett Care Limited. As a key member of our sales and marketing team, you will be responsible for promoting our care homes and driving enquiries through events, sponsorships, and PR.Key Responsibilities:Achieve targets for...
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Customer Relations Manager
2 days ago
Harrogate, North Yorkshire, United Kingdom Lovett Care Limited Full timeJob Title: Customer Relations ManagerWe are seeking a highly motivated and experienced Customer Relations Manager to join our team at Lovett Care Limited. As a key member of our sales and marketing team, you will be responsible for promoting our care homes and driving enquiries through events, sponsorships, and PR.Key Responsibilities:Achieve targets for...
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Customer Relations Manager
3 days ago
Harrogate, United Kingdom Lovett Care Limited Full timeWho are we?Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. We pride ourselves on creating a ‘home from home’ environment which enables residents to live...
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Customer Relations Manager
4 days ago
Harrogate, United Kingdom Lovett Care Limited Full timeWho are we?Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. We pride ourselves on creating a ‘home from home’ environment which enables residents to live...
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Customer Relations Manager
3 days ago
Harrogate, United Kingdom Lovett Care Limited Full timeWho are we? Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. We pride ourselves on creating a ‘home from home’ environment which enables residents to...
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Customer Relations Manager
4 days ago
Harrogate, United Kingdom Lovett Care Limited Full timeWho are we?Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. We pride ourselves on creating a ‘home from home’ environment which enables residents to live...
-
Customer Relations Manager
4 days ago
Harrogate, United Kingdom Lovett Care Limited Full timeWho are we?Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. We pride ourselves on creating a ‘home from home’ environment which enables residents to live...
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Customer Relations Manager
4 days ago
Harrogate, UK, North Yorkshire, United Kingdom Lovett Care Limited Full timeWho are we?Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. We pride ourselves on creating a ‘home from home’ environment which enables residents to live...
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Customer Relation Manager
4 days ago
Harrogate, North Yorkshire, United Kingdom Lovett Care Limited Full time €40,000Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. Currently 10 care homes and 600+ Team Members and we will be expanding at the end of this year and into...
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Customer Relation Manager
4 days ago
Harrogate, North Yorkshire, United Kingdom Lovett Care Limited Full time €40,000Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. Currently 10 care homes and 600+ Team Members and we will be expanding at the end of this year and into...
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Customer Relations Manager
4 days ago
Harrogate, North Yorkshire, United Kingdom Lovett Care Limited Full time €40,000Who are we? Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. We pride ourselves on creating a ‘home from home’ environment which enables residents to live...
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Customer Relations Manager
4 days ago
Harrogate, North Yorkshire, United Kingdom Lovett Care Limited Full time €40,000Who are we? Lovett Care was founded back in 2009 and has been operating care homes across the Northwest of England for over a decade, more recently in Wales. We are a fast-growing, person-centred care organisation with a strong reputation in the care industry. We pride ourselves on creating a ‘home from home’ environment which enables residents to live...
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Employee Relations Specialist
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