Customer Excellence Team Lead
7 days ago
We are seeking a driven and experienced Customer Excellence Advisor to join our evening team on a permanent basis at Arthur David Food with Service, an award-winning family business. Our company is renowned for supplying fresh, ambient, and frozen quality products to various customers including manufacturers, schools, and hospitality.
This exciting opportunity will see you working closely with staff and customers, providing outstanding support through instructing, mentoring, and training team members. You will also be responsible for delegating tasks and motivating the team to achieve specific objectives.
- Solution driven & ability to resolve conflicts
- Knowledge of computer applications
- Employee training experience
We offer a comprehensive benefits package which includes:
- Free parking
- Discounted products
- Free tea, coffee, and fruit on site
- Christmas Food hamper providing you with everything you need for an amazing Christmas dinner
- Enhanced maternity/paternity benefits
- Additional day off for your birthday
- Following 2 years' service, increased annual leave entitlement and company sick pay scheme
- Staff BBQs, events, and awards
- Training and development opportunities
To be successful in this role, you must be able to commute or relocate to Bristol, BS39 5XR. Experience in a call centre type environment where you can take in excess of 100 calls per day is preferred. In accordance with our Drug and Alcohol policy, we will be testing all new employees at induction.
Job Type: Permanent
PAY RATE: £14.20 per hour expected hours 37.5 per week.
-
Team Lead
2 days ago
Bristol, Bristol, United Kingdom Everyday Loans Group Full timeWe are looking for a Team Lead - Customer Lending to join our team at Everyday Loans Group. As a Team Lead, you will be responsible for managing a team of customer lending staff, developing loan programs, and ensuring excellent customer service.Key Responsibilities:Lead a team of customer lending staffDevelop and maintain high-quality loan programsEnsure...
-
Customer Experience Team Lead
1 month ago
Bristol, Bristol, United Kingdom Signature Recruitment Full timeSignature Recruitment is seeking a skilled Customer Experience Team Leader to join one of our clients in South Bristol.We are looking for a passionate team leader who can deliver exceptional customer service and lead a team to success.This is a full-time position offered on a 6-month fixed-term contract with a prestigious animal healthcare facility.The ideal...
-
Implementation Excellence Lead
1 month ago
Bristol, Bristol, United Kingdom Sanderson Full timeJob Description: As a key member of our team, you will be responsible for ensuring the successful implementation of new services for our customers. This will involve leading a small Project Support team and working closely with our Operations & Implementation Director to ensure high levels of client satisfaction. You will be responsible for overseeing the...
-
Lead Landscape Architect
2 days ago
Bristol, Bristol, United Kingdom Lead Careers Full timeEstablished landscape architecture studios in the UK are seeking highly skilled professionals to lead their projects from initial concept through to completion. As a Senior Landscape Architect, you will be responsible for managing client relationships, mentoring junior team members, and contributing to the preparation of planning applications, feasibility...
-
Customer Experience Team Lead
2 weeks ago
Bristol, Bristol, United Kingdom Euro London Appointments Full timeWe are seeking a skilled professional to lead a team of Customer Experience Specialists in a fast-paced automotive company. In this role, you will be responsible for driving exceptional customer service across multiple markets, including Norway and the UK. Key Responsibilities:Team Supervision: Lead, mentor, and coach a team of Customer Experience...
-
Customer Service Team Lead
1 month ago
Bristol, Bristol, United Kingdom Alliance Homes Group Full timeAbout the RoleWe are seeking a skilled Customer Service Team Lead to join our Contact Centre team at Alliance Homes Group.As a key member of our team, you will be responsible for managing a team of Customer Experience Advisors, providing exceptional customer service, and supporting the delivery of our tenancy service.Key ResponsibilitiesSupervise and manage...
-
Customer Service Team Lead
4 weeks ago
Bristol, Bristol, United Kingdom DX Full timeRole Summary:The Customer Service Team Lead will oversee the Customer Services team, driving exceptional customer experiences through effective team management and continuous improvement.Key Responsibilities:Communicate with customers at all levels, professionally and appropriately, building strong relationships through service levels and site visits.Develop...
-
Customer Service Team Lead
4 weeks ago
Bristol, Bristol, United Kingdom DX Full timeRole Summary:The Customer Service Team Lead will be responsible for managing the Customer Services team, ensuring that they consistently deliver excellent customer experiences. This role requires a deep understanding of customer expectations and a commitment to exceeding them through great teamwork and continuous improvement.Key Responsibilities:Communicate...
-
Customer Service Team Lead
4 weeks ago
Bristol, Bristol, United Kingdom Diligenta Full timeJob Summary:As a Team Leader at Diligenta, you will be responsible for leading a team of Customer Service Representatives to achieve operational goals and deliver outstanding service. This role requires strong planning and organizational skills, excellent communication and relationship-building abilities, and a proven track record of people management...
-
Customer Service Team Lead
4 weeks ago
Bristol, Bristol, United Kingdom Diligenta Full timeJob Summary:As a Team Leader at Diligenta, you will be responsible for leading a team of Customer Service Representatives to achieve operational goals and deliver outstanding service. You will oversee performance, foster team development, and drive results in alignment with business and client objectives.Key Responsibilities:Plan and optimize team resources...
-
Production Excellence Lead
16 hours ago
Bristol, Bristol, United Kingdom Rolls-Royce plc Full time**Role Description:**We have an exciting opportunity for a Production Leader to join our Bristol-BTF Foundry site. As a key member of our team, you will be responsible for leading, inspiring, and coaching a team within a defined manufacturing cell. Your primary goal will be to ensure that customer commitments are met in full, measured against agreed HSE,...
-
Courier with Excellent Customer Service
3 weeks ago
Bristol, Bristol, United Kingdom Royal Mail Full timeAbout This RoleAs a Courier with Excellent Customer Service, you will be responsible for delivering mail and packages to customers across the country. You will work as part of a team to ensure that our customers receive their mail and packages on time and in good condition.Your Key ResponsibilitiesDeliver mail and packages to customers across the countryWork...
-
Customer Service Team Lead
4 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead and inspire a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, the successful candidate will be responsible for managing team performance, coaching and developing members, and driving results.Key ResponsibilitiesManage...
-
Customer Service Excellence Leader
2 days ago
Bristol, Bristol, United Kingdom Triodos UK Full timeAbout Triodos Bank UKTriodos Bank is an award-winning organisation and one of Europe's leading sustainable banks. Our mission is to make money work for positive social, environmental, and cultural change.Job DescriptionWe are seeking a Customer Service Excellence Leader to develop and maintain oversight of the customer service proposition and strategy for...
-
Customer Service Team Lead
4 weeks ago
Bristol, Bristol, United Kingdom Signature Recruitment Full timeSignature Bristol is seeking a skilled Customer Experience Team Leader to join a prestigious animal healthcare facility in South Bristol.This is a full-time position offered on a 6-month fixed-term contract.We are looking for a passionate team leader who is dedicated to delivering exceptional customer service.Key Responsibilities:Lead a team of customer...
-
Customer Service Team Lead
2 days ago
Bristol, Bristol, United Kingdom DX Full timeRole SummaryThe Customer Service Manager will efficiently and effectively manage the Customer Services team, motivating and engaging the team to consistently deliver excellent customer experiences at every opportunity. This role fully appreciates and understands customer expectations and looks to exceed expectations every time through great teamwork and an...
-
Customer Service Team Lead
4 weeks ago
Bristol, Bristol, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a Customer Contact Centre Team Manager to lead a team of Customer Service Specialists in Bristol. Reporting to a Customer Service Manager, the key responsibilities of this role include planning, prioritising, coaching, and developing the team to drive results and make things happen.The ideal candidate will have...
-
Service Delivery Excellence Lead
1 week ago
Bristol, Bristol, United Kingdom Civil Service Jobs Full timeThe Service Delivery Excellence Lead oversees the development and implementation of strategies to enhance the delivery of business services across the organization. This involves leading multi-disciplinary teams in delivering end-to-end services, ensuring operational excellence and best practices are adopted.Key ResponsibilitiesMature the Business Services...
-
Delivery Courier with Excellent Customer Service
4 weeks ago
Bristol, Bristol, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking a skilled Delivery Courier to join our team at Royal Mail Group. As a key member of our delivery team, you will be responsible for delivering mail and packages to our customers in a timely and efficient manner.Key Responsibilities• Deliver mail and packages to customers in accordance with our delivery schedule• Provide...
-
Parcel Driver with Excellent Customer Service
12 hours ago
Bristol, Bristol, United Kingdom DPD Group Full timeWe are currently seeking a skilled Delivery Driver to join our team at the DPD Group. As a key member of our team, you will be responsible for delivering exceptional service to customers when collecting or delivering parcels.In this role, you will be required to load parcels at the depot and work to a daily delivery and collection schedule. You will also use...