Customer Experience Manager
4 weeks ago
We are seeking a highly skilled Customer Experience Manager to join our team at Harnham. As a key member of our organization, you will be responsible for driving customer satisfaction and loyalty through data-driven insights and strategic initiatives.
About the Role
The Customer Experience Manager will be responsible for:
- Developing and implementing customer experience strategies to drive business growth and customer satisfaction
- Collaborating with cross-functional teams to design and deliver customer-centric solutions
- Analyzing customer data to identify trends and areas for improvement
- Communicating customer insights and recommendations to senior leadership
Requirements
To be successful in this role, you will need:
- Experience with Google Analytics and data visualization tools
- Strong analytical and problem-solving skills
- Ability to handle multiple projects simultaneously
- Previous experience in the financial or insurance sector
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for customer experience, we encourage you to apply.
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