Housing Manager
3 weeks ago
We are seeking a skilled Housing Officer to join our team at Vox Network Consultants. In this role, you will be responsible for assisting in the inspection of residential properties, coordinating with tenants, and ensuring compliance with housing regulations and standards.
Key Responsibilities
• Address and resolve non-access issues related to domestic works compliance, including damp and mould, EICR, Gas, Fire Doors, and HHSRS inspections.
• Coordinate with maintenance teams to ensure timely remediation.
• Provide tenants with advice and support.
• Work with tenants to facilitate access for gas safety engineers.
• Resolve access issues for electrical safety inspections.
• Communicate with tenants to arrange access for contractors.
• Coordinate with asset management teams to ensure compliance with regulations.
• Conduct scheduled inspections of common parts and surrounding areas on a monthly basis.
• Assist in updating and maintaining customer records.
• Assist in completing outstanding FRA Actions.
• Maintain documentation of completed tasks and follow-ups.
Requirements
The successful candidate will be a resilient self-starter who can think well on their feet in challenging situations. At least 2 years' experience working in a council or housing association is required. We are looking for individuals who can deal with confrontation and have an attention to detail. The role may involve lone working, and daily use of a car with a full driving license is essential.
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Housing Team Manager
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Supported Housing Officer
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