Medical Reception Specialist

1 week ago


Salisbury, Wiltshire, United Kingdom NHS Full time
About the Role

We are seeking a Medical Reception Specialist to join our team at Great Western Hospitals NHS Foundation Trust. This is a part-time position, working 30 hours per week.

The successful candidate will be responsible for greeting patients, answering phone calls, and responding to emails. They will also be required to manage patient records, schedule appointments, and process payments.

This role requires excellent communication and organizational skills, as well as experience of working in a healthcare setting. A knowledge of dental IT systems would be an advantage, but training will be provided to the suitable candidate.

The post holder may be required to cover other sites within the service, so transport is essential. This role will also require some weekend and bank holiday working for the Community Dental Out of Hours Service.

Key Responsibilities
  1. Greet patients and visitors, providing a welcoming and friendly atmosphere.
  2. Answer phone calls and respond to emails, providing exceptional customer service.
  3. Manage patient records, maintaining accurate and up-to-date information.

Estimated salary: £24,000 - £28,000 per annum.



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