Insurance Claims Specialist

5 days ago


Cheltenham, Gloucestershire, United Kingdom Howden Group Holdings Full time
Job Summary
This is a full-time, permanent opportunity to work as a Claims Executive in our Cheltenham office. As a key member of our established Claims team, you will be responsible for delivering a high-quality and efficient claims service to clients.

About the Role
We are seeking an experienced Claims Executive who will join our team and be responsible for managing end-to-end claims processes regardless of size. This includes investigating, evaluating, negotiating, and settling insurance claims with brokerage clients. You will utilize your comprehensive knowledge of insurance policies, coverage types, and claims procedures to accurately assess and adjudicate claims within established timelines and guidelines.

Key Responsibilities
* Manage end-to-end claims process for clients, including investigation, evaluation, negotiation, and settlement of insurance claims
* Utilize knowledge of insurance policies, coverage types, and claims procedures to assess and adjudicate claims
* Collaborate closely with internal departments and external vendors and stakeholders to ensure timely and efficient resolution of claims
* Analyze claims data, identify trends, and develop strategies to mitigate risk and improve overall claims management processes
* Provide leadership, guidance, and mentoring to junior team members to foster a culture of excellence and accountability
* Develop and maintain strong relationships with clients, brokers, insurers, loss adjusters, assessors, legal representatives, and industry partners to enhance customer satisfaction and loyalty

Requirements
* Strong understanding of insurance policies, coverage types, and claims procedures
* Ability to provide constructive feedback, coaching, and mentoring to support the professional growth of junior team members
* GCSE Maths and English (or equivalent)

What We Offer
* Competitive salary: £40,000 - £60,000 per annum depending on experience
* Opportunity to work in a dynamic and supportive team environment
* Comprehensive training and development opportunities

How to Apply
If you are a motivated and experienced Claims Executive looking for a new challenge, please submit your application.

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