Claims Executive

7 days ago


Cheltenham, Gloucestershire, United Kingdom Howden Group Full time

Howden Group is a leading insurance provider seeking an experienced Claims Executive to join our Corporate & Commercial team in Cheltenham. The ideal candidate will possess strong analytical and communication skills, with the ability to manage complex claims processes and build strong relationships with clients.

About Us

Our company, Howden Group, has a rich history of innovation and excellence in the insurance industry. We pride ourselves on providing exceptional service to our clients, and we're committed to fostering a culture of collaboration and continuous improvement.

Job Description

We're looking for a skilled Claims Executive to oversee the end-to-end claims process, ensuring timely and efficient resolution of claims. This includes managing investigations, evaluating claims, negotiating settlements, and collaborating with internal departments and external stakeholders.

Key Responsibilities
  • Manage claims from investigation to settlement, ensuring adherence to established timelines and guidelines
  • Analyze claims data to identify trends and develop strategies to mitigate risk
  • Collaborate with internal teams and external vendors to ensure timely and efficient claim resolution
  • Provide leadership and guidance to junior team members, promoting a culture of excellence and accountability
  • Develop and maintain strong relationships with clients, brokers, insurers, and industry partners
Requirements
  • Strong understanding of insurance policies, coverage types, and claims procedures
  • Brokerage experience and client relationship management skills
  • Excellent analytical, problem-solving, and decision-making skills
  • Outstanding communication, negotiation, and interpersonal skills
  • Able to work independently and prioritize tasks in a fast-paced environment
What We Offer

We offer a competitive salary of £55,000-£65,000 per annum, depending on experience, plus a range of benefits, including flexible working hours, hybrid working arrangements, and opportunities for professional growth and development.



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