Process Improvement Director
2 days ago
Process Improvement Director
Job Category
Quality
Job Description
At Hyster-Yale Material Handling, Inc., we are on a journey of continuous improvement, utilizing best practices such as Demand Flow Technology and Lean Six Sigma. We are seeking a highly skilled Process Improvement Director to join our Global Process Improvement team.
The Job Responsibilities Include:
• Deploy overall quality and improvement techniques and concepts to deliver initiatives, with a strong and clear focus on the Voice of the Customer.
• Manage project portfolios and lead cross-functional teams to deliver sustained improvement across critical processes.
• Serve as a dynamic change agent and facilitator of global business improvement projects, deploying strong influencing and refined facilitation skills.
• Work across functional and organizational boundaries to analyze and solve problems, with a focus on process optimization and improvement.
• Train and coach Lean Six Sigma Yellow / Green Belt project teams, acting as a cross-functional coach and facilitator.
• Develop and coach assigned coaches from our network of Six Sigma coaches, as we strive to develop our problem-solving capability across the business.
Requirements:
• Bachelor's degree in the field of Engineering or Business from an accredited college or university.
• Minimum 7 – 10 years' experience in a Process Improvement position, with experience of change management within a structured framework.
• Experience leading projects across various business segments, and/or leading a process improvement team.
• Strong aptitude and skills to collaborate and influence functional leaders to prioritize and execute selected business improvement projects.
• Demonstrated ability to communicate complex ideas clearly and concisely, and to facilitate meetings.
• Strong analytical and quantitative skills, statistically literate, and well-equipped with Six Sigma quality concepts and tools.
• Consideration will be given to experienced Green Belt certified applicants, who if successful would then be sponsored through Black Belt certification.
• Customer-focused in defining quality and establishing priorities.
Desirable:
• Coaching certification.
• Black Belt certified with supporting project experience.
• Knowledge and understanding of DFT or TOC concepts.
The successful applicant will be subject to background checks.
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