Pharmacy Incident Coordinator
1 day ago
**Our Team**
We are a dynamic team of professionals dedicated to delivering exceptional patient care and providing a positive experience for our customers. We are passionate about embracing diversity and promoting inclusion in the workplace.
Salary: £32,000 - £40,000 per annum
**Job Description**
We are seeking a Pharmacy Incident Coordinator to join our team. As a Clinical Governance Assistant, you will provide administrative support to our Superintendent's Pharmacist Office, ensuring the efficient management of pharmacy incidents and complaints.
Key Responsibilities:
- Coordinating the review of pharmacy incident reports to identify urgent issues and escalate them to the relevant teams
- Maintaining accurate records of pharmacy incidents and complaints
- Providing administrative support to the Copy Approval team, including day-to-day tasks and maintenance of field contact lists
- Supporting the central SPO team with administrative tasks, such as filing, archiving, and telephone calls
- Attending the pharmacy planning meeting on behalf of the SPO team and coordinating activity planning
Required Skills and Qualifications:
- Pharmacy qualification, such as Pharmacy Advisor (preferential) or be prepared to work towards this qualification at the request of the business
- Good governance and operational knowledge of walk-in dispensing, Care Services, and Medisure (DDS)
- Excellent working knowledge of Microsoft Office programs, including Word, Excel, and PowerPoint
- Strong communication skills, both written and verbal, with a high concern for order and quality
- Able to work to tight deadlines, prioritize effectively, and deliver on time, every time
Benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme, including holiday buying, discounted gym membership, life assurance, activity passes, and more
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
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