Executive Director

5 days ago

Middlesbrough, Middlesbrough, United Kingdom Level X Full time

About Us

Level X is a leading boutique entertainment company in the UK, with multiple venues across three brands: Lane7, Level X, and Gutterball. We offer a unique experience that combines bowling, arcades, beer-pong, e-darts, virtual reality, karting, shooting booths, karaoke booths, batting cages, and more.

Job Summary

We are seeking an experienced General Manager to lead our team and take responsibility for all aspects of managing our site. The ideal candidate will have a passion for delivering excellent guest service, developing their team through coaching and training, and running a large, multi-faceted business with multiple revenue streams.

Key Responsibilities

  • Take responsibility for the safe and effective management of the site and its team.
  • Uphold our standards and maintain required standards of operation in daily activities.
  • Actively participate in all areas of the operation from gaming, food, beverage, events, sport, and labor.
  • Be fully accountable for all processes and procedures within the business.
  • Create an environment that is team-focused and encourage a professional and motivating atmosphere for all team members.

Requirements

  • 3+ years of General Management experience in the leisure, hospitality, or F&B sector.
  • Innovative leadership skills.
  • Ability to inspire and motivate the team to deliver outstanding guest experiences.
  • Welcoming and supportive attitude.
  • Excellent communication skills.
  • Positive, can-do, and problem-solving attitude.
  • Ability to create a sense of fun.

What We Offer

  • 28 days holiday per year.
  • Private health insurance and benefits through Vitality.
  • Company pension contribution.
  • Free access to our facilities and activities.
  • 25% off food and drink.
  • Access to our team wellbeing app.
  • Cycle2Work scheme.
  • Octopus Electric Car Scheme.
  • Refer a friend scheme.
  • Access to a portion of your salary early through our partnership with Wagestream.

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