Patient Services Team Member
5 days ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Patient Services Team Member at Park Parade Surgery.
As a key member of our front desk team, you will be the first point of contact for patients, providing a warm and welcoming experience. Your duties will include booking appointments, managing patient records, and directing patients to the relevant medical staff.
You will work closely with our medical team to ensure seamless communication and efficient patient flow. Your excellent communication skills, both written and verbal, will be essential in providing clear and concise information to patients and staff alike.
Key Responsibilities
- Manage patient appointments and records
- Provide exceptional customer service to patients and staff
- Communicate effectively with medical staff and patients
- Work collaboratively as part of a team to achieve high standards of patient care
- Maintain confidentiality and adhere to data protection policies
Requirements
- 1 year's experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work under pressure and prioritize tasks effectively
- Flexibility to work varying shifts, including starts and finishes up to 6pm
- Commitment to ongoing professional development
What We Offer
We offer a competitive hourly rate and a 6-month probationary period. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we would love to hear from you.
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