Debt Recovery Specialist

17 hours ago


Altrincham, Trafford, United Kingdom Michael Page (UK) Full time

About Our Organisation

Our client is a market leader in the financial services industry, specialising in business and consumer recovery. They represent numerous high-profile clients and corporations across various sectors.

Main Responsibilities

  • Maintain a comprehensive understanding of company policies and legal regulations related to debt collection.
  • Analyse customer accounts to identify outstanding debts and develop effective recovery strategies.
  • Communicate transparently with clients on case progress, challenges, and recovery outcomes.
  • Exercise discretion in resolving disputes and determining recovery approaches without supervision.
  • Maintain accurate records and prepare reports on collection activities.
  • Achieve compliance with GDPR, FCA, and other debt recovery regulations while maintaining ethical standards.

The Ideal Candidate

  • Demonstrate strong critical understanding of legal fields alongside financial services.
  • Possess knowledge of collection regulations and procedures.
  • Exhibit proficiency in using financial software and MS Office.
  • Hold previous experience in sales or collections, with negotiation skills in the financial sector.
  • Show excellent telephone manner and customer service skills.

Benefits

  • Estimated salary: £42,000 per annum (OTE) plus monthly completion bonuses of £750.
  • Permanent full-time employment with flexible working hours.
  • Opportunities for professional development, career advancement, and progression.
  • Comprehensive benefits package including an in-house pension contribution.
  • Onsite free parking.


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