Debt Recovery Specialist
17 hours ago
About Our Organisation
Our client is a market leader in the financial services industry, specialising in business and consumer recovery. They represent numerous high-profile clients and corporations across various sectors.
Main Responsibilities
- Maintain a comprehensive understanding of company policies and legal regulations related to debt collection.
- Analyse customer accounts to identify outstanding debts and develop effective recovery strategies.
- Communicate transparently with clients on case progress, challenges, and recovery outcomes.
- Exercise discretion in resolving disputes and determining recovery approaches without supervision.
- Maintain accurate records and prepare reports on collection activities.
- Achieve compliance with GDPR, FCA, and other debt recovery regulations while maintaining ethical standards.
The Ideal Candidate
- Demonstrate strong critical understanding of legal fields alongside financial services.
- Possess knowledge of collection regulations and procedures.
- Exhibit proficiency in using financial software and MS Office.
- Hold previous experience in sales or collections, with negotiation skills in the financial sector.
- Show excellent telephone manner and customer service skills.
Benefits
- Estimated salary: £42,000 per annum (OTE) plus monthly completion bonuses of £750.
- Permanent full-time employment with flexible working hours.
- Opportunities for professional development, career advancement, and progression.
- Comprehensive benefits package including an in-house pension contribution.
- Onsite free parking.
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