Technical Support Specialist
3 weeks ago
This role will incorporate project, BAU, and service improvement work. The successful candidate will work on a hybrid schedule, with 2-3 days per week spent in the office. On-call duties will be required every 2 months, covering out-of-hours and weekend support.
The ideal candidate will have experience supporting and managing Citrix VDI, as well as experience with a move to a laptop-based working environment. Advantageous skills include patch management, Microsoft Autopilot, and Patch My PC, as well as ControlUp monitoring solution experience.
Key Responsibilities
Provide 3rd line EUC support
Assist with the deployment and support of new EUC services
Manage and support server builds
Project work will include new laptop journey management
Requirements
Experience supporting and managing Citrix VDI
Experience with a move to a laptop-based working environment
Advantageous skills include patch management, Microsoft Autopilot, and Patch My PC, as well as ControlUp monitoring solution experience
About JNC Recruitment Limited
JNC Recruitment Limited is an employment agency and business, acting in accordance with the Conduct Regulations 2003.
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