Workplace Experience Coordinator

6 days ago


Glasgow, Glasgow City, United Kingdom Lloyds Banking Group Full time

About the Role



We are looking for a skilled Site Experience Specialist to join our team at Lloyds Banking Group. As a Site Experience Specialist, you will be responsible for coordinating the colleague experience within your site, ensuring our buildings are safe, secure, and welcoming for all colleagues.



Key Responsibilities




  • Coordinate the colleague experience within your site, including being the first point of contact for colleagues and supporting them with day-to-day queries.
  • Ensure our buildings are safe and secure through regular operational checks and reporting any findings to the Workplace Experience Assistant Manager.
  • Support our communities by driving employee engagement, overseeing events and communications, and coordinating all details from inception to execution.
  • Empower colleagues to use our spaces, tech, and tools in line with our design standards through onboarding tours and tech showcases.
  • Coordinate and send communications for the local workplace, including leaders and colleague messaging, and update the community on any incidents or repairs.
  • Ensure the office runs smoothly, is safe, and is clean and tidy, checking meeting room setup, IT first fix triage, removing old equipment, and spotting faults.


Requirements



To be successful in this role, you will need:




  • To have a passion for customer service and be a workplace role model driving LBG culture within our workplaces.
  • To have good stakeholder management skills and be able to build relationships with those around you quickly.
  • To be able to think creatively and facilitate group ideation.
  • To have experience supporting the running of our workplace, knowledge of Health & Safety, and experience running events.
  • To be able to demonstrate an entrepreneurial and innovative approach to your role.


About Working for Us



At Lloyds Banking Group, we are committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.



Benefits




  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 24 days' holiday, with bank holidays on top
  • A variety of wellbeing initiatives and generous parental leave policies


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