Travel Experience Coordinator

4 weeks ago


Glasgow, Glasgow City, United Kingdom An Epic Adventure Full time

We are seeking a highly organized and customer-oriented Travel Experience Coordinator to oversee and manage the reservation process for our clients at An Epic Adventure. This remote, entry-level role is pivotal in ensuring a seamless booking experience while maintaining high standards of customer service and operational efficiency.

Key Responsibilities:

  • Manage Bookings: Oversee the booking process, including reservations, scheduling, and client communications.
  • Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and handling special requests promptly and professionally.
  • Client Relationships: Build and maintain strong relationships with customers, ensuring repeat business and customer loyalty.
  • Handle Cancellations/Amendments: Manage booking changes, cancellations, and refunds, ensuring customers are informed and all updates are accurately recorded.
  • Provide Recommendations: Offer clients personalized advice, including destination suggestions, accommodation options, and transportation arrangements based on their preferences, budget, and needs.
  • Stay Updated on Conditions: Monitor global advisories, restrictions, and safety concerns, informing customers about potential risks or disruptions.
  • Offer Guidance: Advise clients on visa requirements, documentation, health precautions, and necessary vaccinations depending on destination.
  • Planning: Assist customers in creating detailed itineraries, incorporating must-see attractions, activities, and dining recommendations.
  • Cultural Insights and Tips: Provide destination-specific cultural tips, local customs, and etiquette to ensure customers have a smooth and enjoyable experience abroad.

Requirements:

  • Experience: Proven experience in a customer service, booking, or scheduling role. Experience in hospitality, customer service, or events is a plus but not required. Entry-level position and training provided.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with clients.
  • Organizational Skills: Strong attention to detail and ability to manage multiple tasks and priorities simultaneously.
  • Problem-Solving: Capable of resolving customer issues efficiently and effectively while maintaining a high level of customer satisfaction.
  • Technical Skills: Proficient in booking software, CRM systems, and Microsoft Office Suite.
  • Time Management: Ability to work under pressure and meet deadlines.


  • Glasgow, Glasgow City, United Kingdom Barrhead Travel Full time

    Unlock Your Potential as a Travel ConsultantBarrhead Travel is on the lookout for experienced Travel Consultants to join our dynamic sales team. As a Travel Consultant, you will have the opportunity to immerse yourself in the world of travel, sharing your expertise and enthusiasm with our valued customers.Key Responsibilities:Utilize your retail travel...


  • Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Full time

    Travel Trade RecruitmentWe are seeking a skilled Travel Consultant to join our team in Glasgow, where you will be responsible for creating bespoke travel experiences throughout the UK and Ireland.About the RoleThis is a full-time position that requires a strong sales focus, excellent customer service skills, and the ability to build rapport with clients. You...


  • Glasgow, Glasgow City, United Kingdom TTG Media Full time

    About the Role:We are seeking a skilled Travel Consultant to join our team at TTG Media. As a key member of our sales team, you will be responsible for creating and booking personalized travel experiences for our customers.Key Responsibilities:Develop and implement tailored travel solutions to meet customer needsCommunicate effectively with customers through...


  • Glasgow, Glasgow City, United Kingdom TTG Media Full time

    About the Role:We are seeking a skilled Travel Consultant to join our team at TTG Media. As a key member of our sales team, you will be responsible for creating and booking experiences tailored to our customers' needs.Key Responsibilities:Communicate with prospect clients through various channels, including online live chats, social media, telephone...


  • Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Full time

    Required Skills and QualificationsTo be successful in this role, you will require previous business travel experience, preferably with marine knowledge. Proficiency in GDS systems such as Amadeus or Galileo is also essential.Benefits and PerksThis position offers a comprehensive package including:Up to £30,000 pa plus bonus.Fully office-based or hybrid work...

  • Travel Consultant

    3 weeks ago


    Glasgow, Glasgow City, United Kingdom Barrhead Travel Full time

    Travel Consultant OpportunityAre you passionate about travel and delivering exceptional customer service? Barrhead Travel is seeking experienced Travel Consultants to join our team.Key Responsibilities:Utilize your retail travel experience to create personalized travel experiences for clients.Provide outstanding customer service, ensuring client satisfaction...


  • Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Limited Full time

    Travel Trade Recruitment LimitedWe are seeking a talented Travel Consultant to join our award-winning team. As a seasoned professional in tour operations, you will be responsible for creating bespoke travel experiences for discerning clients.About the RoleJob Type: Full-timeLocation: Glasgow (hybrid or fully remote)The ideal candidate will have excellent...


  • Glasgow, Glasgow City, United Kingdom Brooklyn Travel Full time

    Job DescriptionWe are seeking a highly motivated and experienced Sales Representative to join our team as a Canada Travel Expert. In this role, you will be responsible for selling worldwide tailor-made holidays to Canadian destinations.The ideal candidate will have a proven track record in sales, with a strong ability to understand customer needs and provide...

  • Travel Consultant

    1 month ago


    Glasgow, Glasgow City, United Kingdom Discover You Travel Full time

    Are you passionate about helping others and exploring new destinations? We have an exciting opportunity for you to become a Remote Holiday Advisor at Discover You Travel.As a Remote Holiday Advisor, you'll be part of the thriving tourism industry, where you'll have the chance to:Plan and customize travel itineraries that cater to diverse tastes and...


  • Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Full time

    We are seeking a skilled Business Travel Consultant to join our team in East of Glasgow. The successful candidate will have previous business travel experience and be proficient in GDS systems. The role will involve taking enquiries from corporate and marine clients, working on a variety of accounts, and booking flights, hotels, and other travel...


  • Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Full time

    We are seeking a skilled Travel Consultant to join our team at Travel Trade Recruitment. As a Senior Travel Sales Advisor, you will be responsible for creating bespoke small group and individual tours throughout the UK and Ireland.Key Responsibilities:Respond to customer enquiries and convert them into tailor-made holidays.Listen to customer needs and...


  • Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Full time

    Travel Trade Recruitment is seeking an experienced Travel Trade Consultant to join their team in office locations East of Glasgow. The ideal candidate will have a proven track record in corporate travel, with a strong understanding of GDS systems and a keen eye for detail. They will be responsible for undertaking various tasks, including taking enquiries...

  • Travel Sales Director

    3 weeks ago


    Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Full time

    Travel Sales Manager OpportunityWe are seeking a highly skilled Sales Manager to join our team at Travel Trade Recruitment. This is a fantastic opportunity to develop your career in the travel industry.Key ResponsibilitiesMotivate and lead a team of sales advisors to achieve excellent customer satisfaction and drive business growth.Develop and implement...

  • Travel Administrator

    12 hours ago


    Glasgow, Glasgow City, United Kingdom First People Solutions Full time

    At First People Solutions, we're seeking a highly skilled Travel Coordinator to join our dynamic team. This role is perfect for an organized individual with excellent communication skills and experience in high-volume administration.About the RoleThis Travel Coordinator position involves coordinating travel arrangements for contractors, resolving queries,...


  • Glasgow, Glasgow City, United Kingdom First People Solutions Full time

    About the RoleFirst People Solutions is seeking an accomplished Travel Co-Ordinator to support our fast-paced team. As a key member of our operations team, you will be responsible for arranging travel arrangements for contractors and ensuring seamless coordination with clients and internal stakeholders.Key ResponsibilitiesBooking flights and accommodation...


  • Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Limited Full time

    Travel Consultant - We are seeking a skilled Travel Consultant to join our team at Travel Trade Recruitment Limited. As a Travel Consultant, you will be responsible for creating bespoke small group and individual tours throughout the UK and Ireland.Key Responsibilities:Respond to enquiries and convert them into tailor-made holidays.Organise everything from...


  • Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Limited Full time

    Travel Consultant RoleWe are seeking a talented and passionate travel consultant to join our multi award-winning, well-established, independent travel company. As a Travel Advisor, you will be working in a retail travel store, dealing with customers face to face and over the phone, offering excellent customer service. Your key responsibilities will include...


  • Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Full time

    Travel Consultant - We are seeking a skilled Travel Consultant to join our team at Travel Trade Recruitment. As a key member of our sales team, you will be responsible for responding to enquiries and converting them into tailor-made holidays for our discerning clientele.Key Responsibilities:Listen and respond to customer needs, then organise everything from...

  • Travel Sales Manager

    4 weeks ago


    Glasgow, Glasgow City, United Kingdom Travel Trade Recruitment Limited Full time

    Job Title: Sales and Leadership Position in Travel IndustryJob Description:We are seeking a highly skilled Sales and Leadership professional to join our team as a Sales and Leadership Position in Travel Industry. As a Sales and Leadership Position in Travel Industry, you will be responsible for leading a team of sales advisors to achieve exceptional results...


  • Glasgow, Glasgow City, United Kingdom C&M Travel Recruitment Full time

    Luxury Worldwide Tailor Made Travel Consultant OpportunityWe are seeking an experienced Luxury Worldwide Tailor-Made Travel Consultant to join our team. As a homeworking role, you will be using your specialist long haul travel knowledge to book Worldwide tailor-made and touring holidays to Worldwide destinations.The ideal candidate will have personal travel...