Hearings Team Lead

1 week ago


Charing Cross, United Kingdom The Health and Care Professions Council Full time
Job Title: Hearings Team Manager

We are seeking an exceptional individual with strong leadership skills to join our Hearings Team as a Hearings Team Manager.

About the Role

As a Hearings Team Manager, you will be responsible for leading, motivating, and managing a team who work independently and largely remotely to deliver a high volume of hearings. Central to the success in this role is building a strong team ethos and providing support and guidance to ensure the team delivers quality, timely, and appropriate volumes of work.

Main Responsibilities
  • Managing and leading the performance of an independent and largely remote team by ensuring sufficient support, guidance, and direction is provided and ensuring high performance of the team through coaching and support.
  • Controlling hearing risks through the undertaking of appropriate checks at all stages of the process, making recommendations, and escalating high-risk hearings to Operational Managers.
  • Supporting the Operational Manager to promote and embed within the team a culture of continuous improvement and values that are consistent with the HCPC values.
Requirements

You will have experience of managing a team who work independently and have demonstrable experience of ensuring high performance of the teams you have managed through coaching and support. You will have excellent interpersonal skills and be able to work strategically and collaboratively to deliver shared objectives. An understanding of healthcare regulation with knowledge and experience of working within a tribunal/adjudication is an added advantage.

What We Offer

As a Hearings Team Manager, you will have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality services. You will be supported by a comprehensive induction program and ongoing training and development opportunities to ensure your success in the role.


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