Service Operations Manager
7 days ago
The Social Interest Group is seeking a highly skilled and compassionate Service Operations Manager to lead our Domestic Abuse Refuge team during a 9-month maternity leave cover period. This is an excellent opportunity to make a meaningful impact in the lives of women and children at risk of domestic abuse in West London.
Job Overview:This fixed-term contract, commencing from February 2025, will focus on delivering exceptional support and safe accommodation services. As the successful candidate, you will work collaboratively with our passionate and dedicated team to maintain the highest standards of care and best practices.
About the Role:As a Service Operations Manager, your primary responsibility will be to guide the Domestic Abuse Refuge Manager and promote the service, providing outreach-based provision and liaising with stakeholders. Your leadership skills will be essential in driving the ongoing development of the service and ensuring its continuity during this critical period.
About Us:Social Interest Group (SIG) prioritizes good care and support, believing it improves lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. We are a not-for-profit organisation providing thousands of people with quality support and care across various locations.
Key Responsibilities:- Experience working with individuals affected by domestic abuse
- Demonstrated ability to engage with diverse groups from varying backgrounds
- Proficiency in Microsoft Office and ability to navigate new case management systems and organisational software
- Competitive salary: £37,000 per annum
- 25 days annual leave, increasing with service length
- Training and Development opportunities
- Employee Assistance Programme and Reflective Practice sessions for Mental Health and Wellbeing
West London, 37.5 hours per week, Monday to Friday, 9:00AM - 17:00PM, Onsite
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