Senior Recovery Team Manager

3 weeks ago


Wokingham, Wokingham, United Kingdom IRIS -Networx Services Full time

About the Role

We are seeking a highly skilled and compassionate Senior Recovery Team Manager to join our team at IRIS -Networx Services. As a key member of our staff, you will be responsible for managing a team of recovery staff who work with young people leaving care.

Key Responsibilities

  • Help maintain a welcoming and safe environment for our young people
  • Carry out quality checks on support records to ensure organisational standards are upheld
  • Support your team to achieve their potential through regular staff supervision
  • Ensure your staff are supporting young people in areas such as substance use, health and wellbeing, life skills, money management and managing their tenancies
  • Work with external partners to maximise opportunities available to young people
  • Undertake Health & Safety checks and record information accurately on internal systems

About You

We are looking for someone with a passion for supporting others and helping them progress and achieve their goals. You will have a calm and personable manner, excellent communication skills and the ability to handle potentially difficult situations.

Requirements

  • Clear verbal and written English
  • Basic IT and keyboard skills
  • Polite and assertive manner
  • Passion for working in a client/customer facing role
  • Interest and genuine concern for homelessness and related issues
  • Experience of working in a residential or institutional setting
  • Knowledge of voluntary and statutory agencies

What We Offer

We offer a comprehensive induction and training programme, management training, trauma-informed care training and specialist training and coaching opportunities. We also offer a pension with life cover, generous holiday allowance and extra mile awards for outstanding work.



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