Senior Recovery Team Manager
3 weeks ago
About the Role
We are seeking a highly skilled and compassionate Senior Recovery Team Manager to join our team at IRIS -Networx Services. As a key member of our staff, you will be responsible for managing a team of recovery staff who work with young people leaving care.
Key Responsibilities
- Help maintain a welcoming and safe environment for our young people
- Carry out quality checks on support records to ensure organisational standards are upheld
- Support your team to achieve their potential through regular staff supervision
- Ensure your staff are supporting young people in areas such as substance use, health and wellbeing, life skills, money management and managing their tenancies
- Work with external partners to maximise opportunities available to young people
- Undertake Health & Safety checks and record information accurately on internal systems
About You
We are looking for someone with a passion for supporting others and helping them progress and achieve their goals. You will have a calm and personable manner, excellent communication skills and the ability to handle potentially difficult situations.
Requirements
- Clear verbal and written English
- Basic IT and keyboard skills
- Polite and assertive manner
- Passion for working in a client/customer facing role
- Interest and genuine concern for homelessness and related issues
- Experience of working in a residential or institutional setting
- Knowledge of voluntary and statutory agencies
What We Offer
We offer a comprehensive induction and training programme, management training, trauma-informed care training and specialist training and coaching opportunities. We also offer a pension with life cover, generous holiday allowance and extra mile awards for outstanding work.
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