Senior Support Manager
4 weeks ago
As a Senior Support Manager at Two Saints, you will be responsible for leading a team of recovery staff who work with young people leaving care. Your role will involve supporting your team to achieve their potential through regular staff supervision and coaching, as well as ensuring they have the necessary resources to do their job effectively.
The ideal candidate will have a passion for working with homeless people and a commitment to helping others. You will have excellent communication skills, both verbal and written, and be able to work in a fast-paced environment. Previous experience in this type of work is not essential, but you will have a real desire to make a difference in the lives of our service users.
Main Responsibilities:
- Support your team to achieve their potential through regular staff supervision and coaching
- Ensure your team has the necessary resources to do their job effectively
- Collate and produce reports as required
- Work with external partners to maximise the opportunities available to our service users
- Help to maintain a welcoming, safe environment for our service users
- Carry out quality checks on our service users' support records
- Ensure our service users are kept safe, working within our organisational and local authorities' safeguarding procedures
Attributes and Values:
- Clear verbal and written English and great communication skills
- Basic IT and keyboard skills
- Polite, assertive manner
- Passion for working in a client/customer-facing role
- Interest and genuine concern for homelessness and related issues
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