Senior Power System Support Specialist
4 weeks ago
We are seeking a highly skilled Power System Support Professional to join our dynamic team at GE Vernova. As a Senior Power System Support Specialist, you will provide expert L2/L3 support, being the point of contact for technical issues and providing professional services.
Key Responsibilities:
- Monitor customer cases through the customer call tracking system.
- Handle out of hours emergency calls routed through the call center.
- Work with customers to gather information, investigate, diagnose, and resolve issues.
- Assistance with the installation and testing of patches onto the customer's systems.
- Assistance with configuration management, system tuning, database cleansing, pro-active system monitoring, and general system administration tasks.
- Facilitating the relationship between customer and 3rd party vendors with whom the customer contracts directly.
- Communication, performance reporting.
Relocation Assistance Provided: No
This is a remote position, and we offer relocation assistance to the right candidate. If you are a highly skilled Power System Support Professional looking for a new challenge, please apply today
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