Employee Relations Specialist

5 days ago

Nuneaton, Warwickshire, United Kingdom Holland and Barrett Full time
About the Role

This is an exciting opportunity to join our HR Operations team as an Employee Relations Specialist, where you will play a critical role in supporting the UK and Republic of Ireland business units.

Key Responsibilities
  • Partner with the business to deliver a high-quality, proactive, and SLA-compliant case management service on employee relations issues such as disciplinary, grievance, capability, appeals, absence management, redundancy, changing terms and conditions, probation, and flexible working.
  • Oversee the day-to-day management of employee relations tickets to ensure tasks are completed within agreed SLAs.
  • Provide a positive and proactive approach to dealing with employment matters, helping to build the reputation of the People Services function and relationships across all areas of the business.
  • Maintain accurate records of employee relations cases across relevant systems to allow data and trend analysis to be conducted across business areas.
  • Provide the business with pragmatic and commercially based options while considering legal risks.
  • Liaise with various stakeholders both internally and externally, including line managers, ACAS, employee representatives, and solicitors, about ongoing cases.
  • Produce accurate and well-written communications, including invite and outcome letters.
  • Support the delivery of employee relations training across the business to upskill line managers.
  • Keep up to date with current and future employment legislation, adapt where needed, and communicate updates as necessary.
  • Create and review new policies and templates in line with employment legislation.
Requirements
  • Previous experience in a HR role, with a good level of experience and understanding of employee relations.
  • CIPD qualified to a minimum of level 3.
  • Experience of managing a high volume of case management.
  • Excellent stakeholder management experience.
  • Proficient in MS Office programs.
  • Knowledge of ROI employment legislation would be advantageous.
About Us

We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures.

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