Membership Experience Manager

24 hours ago


Weybridge, Surrey, United Kingdom Bannatyne Full time
About the Role
We are seeking a skilled Membership Experience Manager to join our team at Bannatyne. As the first point of contact for existing and potential members, you will be responsible for delivering exceptional customer service and driving net member movement.

In this role, you will work closely with colleagues to manage the centrally based marketing plan, convert leads into new members, and build relationships with members and guests. You will also gain a strong knowledge of the club departments and their services to maximize the customer experience.

Some key responsibilities include handling queries and calls from members, managing membership databases, organizing member events, and supporting new members with their 'Start Smart' journey. If you have a passion for delivering exceptional service and are looking for a rewarding career in well-being, we want to hear from you

Salary: £14.90 per hour

Benefits:
  • FREE membership to our premium Health Clubs
  • 50% discount in our cafe bar (including on-site Starbucks products)
  • 30% discount on Grenade products purchased in our cafe bar
  • 30% discount on spa treatments and 20% discount on products
  • Up to 50% discounted overnight stays at any of the Bannatyne Hotels
  • Access to our benefits hub including high street and entertainment saving vouchers
  • Refer a friend incentive scheme
  • Employee Assistance Programme (Free 24hr personal support service)


  • Weybridge, Surrey, United Kingdom Bannatyne Full time

    Job OverviewWe are seeking a highly motivated Membership Experience Manager to drive exceptional service delivery to our customers.As a key representative of the Bannatyne brand, you will be the first point of contact for existing and potential members. Your primary responsibilities will include managing net member movement, implementing the centrally based...


  • Weybridge, Surrey, United Kingdom Bannatyne Full time

    About the JobWe are seeking a highly skilled Membership Experience Manager to join our team at Bannatyne. As the first point of contact for existing and potential members, you will be responsible for delivering exceptional customer service and driving net member movement. In this role, you will work closely with colleagues to manage the centrally based...


  • Weybridge, Surrey, United Kingdom The Learning Experience Full time

    Become a part of our vibrant community as a Room Leader at The Learning Experience. Our childcare centres are dedicated to providing a stimulating environment that encourages children to learn, play, and grow.We offer a supportive work environment that allows you to grow professionally. This role includes opportunities for career advancement, training, and...


  • Weybridge, Surrey, United Kingdom The Learning Experience Full time

    Company OverviewThe Learning Experience is a leading provider of high-quality early childhood education. We are committed to creating a safe, engaging, and fun learning environment for children from infancy to preschool.


  • Weybridge, Surrey, United Kingdom Bannatyne Full time

    About the CompanyBannatyne is a well-established brand in the health and wellness industry, dedicated to providing a positive and inclusive culture for our employees. We offer a range of benefits, including FREE membership to our premium Health Clubs, which allows our staff to enjoy the facilities and services they provide to our members.As a Membership...


  • Weybridge, Surrey, United Kingdom Boots Full time

    About Us:We are a renowned healthcare and beauty company committed to delivering exceptional products and services.Role Summary:This is a senior-level position responsible for overseeing financial reporting and compliance.Key Responsibilities:Preparation of monthly financial statements and reports.Ensuring compliance with accounting standards and...


  • Weybridge, Surrey, United Kingdom Signature Careers Full time

    Luxury Care Home Manager: We are seeking a seasoned and dynamic Luxury Care Home Manager to join our leadership team. As a key member of our senior management team, you will be responsible for the overall direction and operation of our luxury care home.You will oversee the delivery of high-quality care to our residents, ensuring that their needs are met and...


  • Weybridge, Surrey, United Kingdom CV-Library Full time

    Role OverviewAn exciting opportunity has arisen for a Senior Quantity Surveyor to join Mech Electrics Limited, a Tier 1 M&E contractor, on new build commercial projects based in Weybridge. The successful candidate will play a key role in the commercial management of the building services part of the project and work with our client's successful commercial...


  • Weybridge, Surrey, United Kingdom Willmott Dixon Full time

    Job SummaryWe are seeking a highly skilled Proposal Manager to join our Construction South team covering South London and the South East.This is a 12 month fixed term contract opportunity, with potential for conversion to a permanent role.The ideal candidate will have a proven track record in bid management and be able to oversee the quality of submissions,...


  • Weybridge, Surrey, United Kingdom Prax Full time

    The Fuel Card Management Specialist role at Prax offers a unique opportunity to join our dynamic team in Weybridge and play a key part in delivering exceptional customer service. As a vital member of our Fuel Cards department, you will be responsible for managing and enhancing processes within Fuel Cards, building and nurturing business relationships with...


  • Weybridge, Surrey, United Kingdom Bannatyne Full time

    About the CompanyThe Bannatyne Group is dedicated to well-being and seeks energetic, personable individuals to join our teams.We prioritize positivity, welcome, and inclusivity, with opportunities for team support and growth.Job DescriptionAs a Member Xperience Manager, you will be responsible for delivering exceptional service to our customers.Your primary...


  • Weybridge, Surrey, United Kingdom Bannatyne Full time

    Role ResponsibilitiesAs a Customer Journey Director, you will be responsible for delivering exceptional customer service and driving net growth.Your primary responsibilities will include managing net member movement, implementing the centrally based marketing plan, and converting leads into new members.You will play a crucial role in building relationships...


  • Weybridge, Surrey, United Kingdom Boots Full time

    About the RoleBoots is seeking a seasoned Senior Accountant to lead our Corporate Controllership department. In this role, you will oversee financial reporting and compliance, providing critical support to our Financial Controller.Key DutiesYour responsibilities will include:Preparing detailed financial reports and statements.Evaluating compliance with...


  • Weybridge, Surrey, United Kingdom NHS Full time

    Salary and BenefitsThis highly competitive position comes with a salary of £43,996 per annum, based on 36 hours per week across 42 weeks a year. You will also enjoy a comprehensive benefits package, including a generous pension scheme, paid membership to the RCSLT, and access to an Employee Assistance Programme.In addition to these perks, you will have the...


  • Weybridge, Surrey, United Kingdom Mitchells & Butlers Full time

    Benefits PackageIn addition to the competitive salary, we offer a comprehensive benefits package, including:Flexible shifts to fit around your lifestyle33% discount across all our brands20% discount off all of our brands for friends and familyWagestream - a financial toolkit that helps you manage your financesOpportunities to grow with paid-for...


  • Weybridge, Surrey, United Kingdom Fletcher George Full time

    About the RoleWe are seeking a highly skilled Senior Accountant to join our client's dynamic team. As a Senior Accountant, you will play a crucial role in preparing Financial Statements, managing Quarterly Management Accounts, and overseeing Corporation Tax calculations. Your excellent communication and leadership skills will enable you to effectively...


  • Weybridge, Surrey, United Kingdom Bannatyne Full time

    Bannatyne Group is committed to excellence in health and wellness. As a Senior Spa Therapist, you will be responsible for performing a variety of spa treatments, leading a team, and promoting spa services to enhance the guest experience.We are seeking an experienced Spa Therapist with an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent and proven...


  • Weybridge, Surrey, United Kingdom Fletcher George Financial Recruitment Full time

    Job OverviewWe are seeking a seasoned Tax Compliance Specialist to join our team in Surrey. As a key member, you will be responsible for managing complex private client tax matters and supervising a small team of tax specialists.About the RoleThis is an excellent opportunity to progress your professional tax career with a competitive salary of £60,000 -...


  • Weybridge, Surrey, United Kingdom Boots Full time

    Job Title:Accountant / Audit & Accounts Senior (Permanent)Salary:$70,000 - $90,000 per annumCompany Overview:We are a leading healthcare and beauty company dedicated to helping people look and feel their best.Job Description:The successful candidate will oversee financial reporting and compliance, with direct reporting to the Financial Controller. Key...


  • Weybridge, Surrey, United Kingdom CV-Library Full time

    About the RoleWe are seeking an experienced Quantity Surveyor to lead our commercial management team on new build commercial projects in Weybridge. As a Senior Quantity Surveyor, you will be responsible for managing the commercial aspects of the project, including procurement, valuations, cash flow management, and monthly reporting.The ideal candidate will...