Head of Member Engagement

2 days ago


Weybridge, Surrey, United Kingdom Bannatyne Full time
About the Company
Bannatyne is a well-established brand in the health and wellness industry, dedicated to providing a positive and inclusive culture for our employees. We offer a range of benefits, including FREE membership to our premium Health Clubs, which allows our staff to enjoy the facilities and services they provide to our members.

As a Membership Experience Manager, you will be part of a dynamic team that is passionate about delivering exceptional customer service and promoting the benefits of a healthy lifestyle. You will work closely with colleagues to drive net member movement, manage membership databases, and organize member events. If you have a passion for delivering exceptional service and are looking for a rewarding career in well-being, we want to hear from you

Key Responsibilities:
  • Handle queries and calls from members, clubs, and Head Office
  • Manage and update membership databases
  • Organize and attend member events, forums, and social events
  • Support new members with their 'Start Smart' journey

Salary: £14.90 per hour

Working for Us:
  • Committed to investing in our people, we offer opportunities for advancement and career progression
  • Provide a positive, welcoming, and inclusive culture for our employees
  • Offer a range of benefits, including FREE membership to our premium Health Clubs


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