Head of Member Engagement
2 days ago
Bannatyne is a well-established brand in the health and wellness industry, dedicated to providing a positive and inclusive culture for our employees. We offer a range of benefits, including FREE membership to our premium Health Clubs, which allows our staff to enjoy the facilities and services they provide to our members.
As a Membership Experience Manager, you will be part of a dynamic team that is passionate about delivering exceptional customer service and promoting the benefits of a healthy lifestyle. You will work closely with colleagues to drive net member movement, manage membership databases, and organize member events. If you have a passion for delivering exceptional service and are looking for a rewarding career in well-being, we want to hear from you
Key Responsibilities:
- Handle queries and calls from members, clubs, and Head Office
- Manage and update membership databases
- Organize and attend member events, forums, and social events
- Support new members with their 'Start Smart' journey
Salary: £14.90 per hour
Working for Us:
- Committed to investing in our people, we offer opportunities for advancement and career progression
- Provide a positive, welcoming, and inclusive culture for our employees
- Offer a range of benefits, including FREE membership to our premium Health Clubs
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