Food and Beverage Service Host
1 day ago
About us:
The Cocktail Club is an award-winning operator in the late-night bar scene, with a mission to be the UK's leading bar group. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini.
We believe that everyone deserves a great night out, and we strive to create a lively and dynamic work environment where our staff can thrive.
As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and contributing to the success of our business.
Responsibilities:
- Taking reservations, answering phone calls, and providing information to guests over the phone.
- Handling guest inquiries, complaints, and special requests in a professional and courteous manner.
- Working collaboratively with colleagues to ensure seamless service delivery.
What we offer:
- A generous service charge for your dedication to customer experience.
- An amazing 50% discount on food and drink across all our venues.
- Access to our Employee Assistance Program (EAP), which provides consultation sessions on mental health, well-being, and finance.
- The opportunity to join our world-class bartender training program and become a certified mixologist.
- Incredible career progression opportunities within our fast-paced and dynamic environment.
This is a part-time/full-time vacancy, with shifts based over specific days and a wage starting at £18 per hour.
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