Customer Service Team Associate
5 days ago
We are seeking highly skilled and professional team members to join our Accor Hotel's Food and Beverage Department. This is a part-time opportunity for individuals who possess excellent communication skills and a passion for delivering exceptional customer service.
Job SummaryThis role involves providing outstanding service to guests in various settings, including the bar, restaurant, room service, and events. As a key member of our team, you will assist the manager in all areas of the department, ensuring seamless operations and exceptional guest experiences.
Key Responsibilities- Deliver professional, friendly, and engaging service to guests at all times.
- Assist the manager in overseeing daily operations, including menu management, beverage promotions, and inventory control.
- Offer expert knowledge on menu items, garnishes, contents, and preparation methods to ensure informed and helpful interactions with guests.
- Follow outlet policies, procedures, and service standards to maintain high-quality service and safety standards.
- Stay up-to-date on beverage lists, promotions, and seasonal offerings to provide personalized recommendations to guests.
- Collaborate with colleagues to achieve sales targets and exceed guest expectations.
This part-time role requires flexibility, with an estimated 8-hour shift between 6 am and 12 midnight, including weekend availability. Regular schedule may vary based on business needs.
What We OfferIn exchange for your dedication and hard work, we offer:
- A competitive hourly rate: $18-$22 per hour, commensurate with experience.
- Opportunities for career growth and professional development within our dynamic organization.
- A collaborative and supportive work environment that fosters teamwork and open communication.
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