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Food and Beverage Hospitality Specialist

2 months ago

Bristol, Bristol, United Kingdom Doubletree by Hilton Bristol North Full time

We are seeking a skilled Food and Beverage Operative to join our team at DoubleTree by Hilton Bristol North.

About the Role

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service.

This is an exciting opportunity to work in a dynamic environment, supporting our guests with their food and beverage needs. You will be part of a close-knit team, working together to ensure that every guest has a memorable experience.

Key Responsibilities
  • Welcome guests in a friendly and polite manner, consistently demonstrating great customer service
  • Have a visible presence within your working area, ensuring that all customer requests and queries are responded to promptly and effectively
  • Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction

In addition to delivering exceptional customer service, you will also be responsible for maintaining high standards of cleanliness and organisation throughout the hotel.

What We Offer

We offer a competitive salary of £20,000 - £25,000 per annum, depending on experience. As well as a generous benefits package, including meals provided whilst on shift, sales incentives, and discounted / free use of leisure facilities.

Located just 8 miles from the city centre, DoubleTree by Hilton Bristol North offers a convenient location, easily accessible from both the M4 and M5 motorways.