Front Office and Food Beverage Specialist
2 days ago
Job Summary
We are looking for a dedicated Guest Service Agent to join our team at the Hampton by Hilton Bristol Airport. As a key member of our Front Office and Food & Beverage teams, you will be responsible for delivering exceptional guest experiences.
Key Tasks and Responsibilities
- Provide exceptional customer service, ensuring a seamless and enjoyable experience for all guests.
- Manage check-in and check-out processes efficiently, responding to guest queries and resolving issues promptly.
- Work collaboratively with colleagues to ensure the smooth operation of the front desk and food & beverage departments.
- Take and deliver food and drinks orders, maintaining high standards of quality and presentation.
Benefits Package
- Competitive hourly rate of £11.80 per hour.
- Travel and food discounts, including discounted hotel nights and 50% off F&B (subject to individual outlets).
- Free car park.
- Discounted bus fares to and from the city centre, £1.50 each way.
- Holiday: 28 days including bank holidays (increasing yearly).
- Discounted meals on duty.
- Discounted dental and health cover.
- High street discounts with Perks at Work.
Career Progression and Development
We offer comprehensive training and development opportunities to help you grow and succeed in your career. With access to a global network of hotels and industry-leading training programmes, you'll have everything you need to reach your full potential.
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