Financial Credit Specialist
2 days ago
The Foxtons Credit Control and Rent Collection team is responsible for managing financial relationships with tenants and landlords. This role is crucial in ensuring timely payments and maintaining positive vendor relationships.
Key Responsibilities:
• Manage a portfolio of tenants with outstanding payments, communicating with them to determine the cause of the issue and negotiate payment plans.
• Analyze financial data to identify trends and areas for improvement in the collection process.
• Collaborate with the finance team to ensure accurate and timely processing of payments.
• Provide clear explanations to landlords about payment procedures and options, ensuring they are informed throughout the process.
• Maintain active communication with the finance team to ensure seamless processing of payments.
About You
• Strong communication and negotiation skills
• Ability to analyze financial data and identify areas for improvement
• Basic accounting knowledge
• Experience in customer-facing roles, preferably in property or finance
About The Company
Foxtons is a leading property services company with a strong presence in the UK. We pride ourselves on delivering exceptional customer service and providing a comprehensive range of services to our clients. This role is based in our Worcester office and requires excellent communication and organizational skills.
This role includes up to two days per week working from home (once the initial induction period has passed).
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