Client Relationship Manager

3 weeks ago


Cardiff, Cardiff, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time

Client Relationship Manager - Business Development

We are looking for a highly skilled Client Relationship Manager to join our Business Development team in the UK. As a key member of our team, you will be responsible for building and maintaining strong relationships with clients, identifying new opportunities, and developing bid materials.

Job Overview:

This role involves developing an in-depth understanding of our client offering, identifying new opportunities to enable the fulfilment of our 5-year business plan, and managing the successful progression of specific bids. You will also be responsible for developing and creating bid materials, including client presentations, and working with the wider team to develop and maintain delivery case studies and client offering collateral.

Key Responsibilities:

  • Develop an in-depth understanding of our client offering
  • Identify new opportunities to enable the fulfilment of our 5-year business plan
  • Manage and take responsibility for the successful progression of specific bids
  • Develop and create bid materials, including client presentations
  • Work with the wider team to develop and maintain delivery case studies and client offering collateral
  • Contribute ideas to help shape our future client offering
  • Attend client and industry events and conferences

Requirements:

  • A working knowledge of the Telecoms sector
  • Experience in client-facing roles at a senior level
  • Excellent communication skills
  • Able to write reports and create presentations for clients
  • Adept at conflict resolution, negotiation, and persuasion
  • Strong emotional intelligence
  • Good levels of English and maths
  • A valid driving license

Salary: £55,000 - £65,000 per annum

Benefits:

  • 25 days annual leave plus bank holidays
  • 4% matched pension scheme
  • 2 x salary life assurance
  • Access to staff discount portal
  • Health Cash Plan
  • Cycle to Work scheme
  • Employee assistance programme
  • Recruitment referral scheme
  • Payroll giving
  • Enhanced Family Leave


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