Technical Support and Delivery Lead

2 days ago


Cannock, Staffordshire, United Kingdom Veolia Full time
About the Job

We're seeking a highly skilled 3rd Line Application Support Analyst to join our team at Veolia. This is a fantastic opportunity to work with a leading environmental services company and contribute to our mission of helping the world take better care of its resources.

Key Responsibilities
  • Troubleshoot areas of poor performance and identify effective resolutions to drive application efficiency.
  • Work closely with our IT team to plan and test new service initiatives, ensuring seamless delivery.
Requirements
  • Experience supporting SaaS applications, with a strong understanding of software as a service.
  • Familiarity with the ITIL Service Management framework and ability to apply it in a practical setting.
  • Demonstrable knowledge of key applications, including Workday, is highly desirable.
Benefits
  • 25 days of annual leave to recharge and relax.
  • Access to our company pension scheme to secure your financial future.
  • A range of resources to support your physical, mental, and financial well-being.
  • One paid day's leave each year to volunteer and give back to your community.
  • Ongoing training and development opportunities to help you reach your full potential.


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