Health Records Specialist
9 hours ago
Job Overview
We are seeking a highly skilled and enthusiastic ICT Support Officer to join our dynamic team at Betsi Cadwaladr University Health Board. As a key member of our Informatics service, you will play a vital role in delivering and supporting ICT solutions that make a difference to our users.
Your Key Responsibilities
• Provide operational support across a range of ICT system solutions, including training and support of ICT skills, system solutions, and coordination of training activities.
• Respond to ICT-related issues reported via various channels, including the telephone, live chat, and informatics portal, in a polite and professional manner.
• Record accurately all ICT-related issues within the Service Desk's incident management tool.
• Provide first-line technical support, including analysis and diagnosis of hardware and software problems.
Essential Criteria
• Educated to Diploma/HNC level or equivalent experience.
• Evidence of Continual Professional Development.
• Problem identification and solving.
• Ability to effectively prioritize tasks in a high-pressure environment.
Working Arrangements
The post requires a minimum of days working from our Bowen Court site, with the remaining days worked remotely within the surrounding geographical area. Individual working arrangements can be agreed with the successful candidate.
Welsh Language
The ability to speak Welsh is desirable for this post, and Welsh and/or English speakers are equally welcome to apply.
About Us
Betsi Cadwaladr University Health Board is the largest health organization in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around,, across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the "Disability Confident Employer" scheme.
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Key ResponsibilitiesProvide and take responsibility for Nursing and leadership, building, motivating and developing a team of...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Key ResponsibilitiesProvide and take responsibility for Nursing and leadership, building, motivating and developing a team of...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a highly experienced and visionary Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Key ResponsibilitiesProvide and take responsibility for Nursing and leadership, building, motivating and developing a team...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Key ResponsibilitiesProvide and take responsibility for Nursing and leadership, building, motivating and developing a team of...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Key ResponsibilitiesProvide and take responsibility for Nursing and leadership, building, motivating and developing a team of...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a highly experienced and visionary Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Key ResponsibilitiesProvide and take responsibility for Nursing and leadership, building, motivating and developing a team...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Key ResponsibilitiesProvide and take responsibility for Nursing and leadership, building, motivating and developing a team of...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Key ResponsibilitiesProvide and take responsibility for Nursing and leadership, building, motivating and developing a team of...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing to lead our Mental Health and Learning Disabilities services. As a key member of our senior leadership team, you will be responsible for driving service transformation and delivering high-quality, safe, and effective care.Key ResponsibilitiesLead and develop a team of nurses to...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing to lead our Mental Health and Learning Disabilities services. As a key member of our senior leadership team, you will be responsible for driving service transformation and delivering high-quality, safe, and effective care.Key ResponsibilitiesLead and develop a team of nurses to...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Key ResponsibilitiesProvide strategic leadership and direction for nursing services, driving forward service transformation and...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeJob OverviewWe are seeking a visionary and experienced Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Main ResponsibilitiesProvide and take responsibility for nursing and leadership, building, motivating and developing a team of nurses...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeJob OverviewWe are seeking a visionary and experienced Director of Nursing for Mental Health and Learning Disabilities to lead and deliver outstanding nursing services across our mental health and learning disabilities sectors.Main ResponsibilitiesProvide and take responsibility for nursing and leadership, building, motivating and developing a team of nurses...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing to lead our Mental Health and Learning Disabilities services. As a key member of our Senior Leadership Team, you will be responsible for driving forward service transformation and delivering high-quality, safe, and effective care.Key ResponsibilitiesLead and manage a team of nurses...
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St Asaph, Denbighshire, United Kingdom Betsi Cadwaladr University Health Board Full timeAbout the RoleWe are seeking a visionary and experienced Director of Nursing to lead our Mental Health and Learning Disabilities services. As a key member of our Senior Leadership Team, you will be responsible for driving forward service transformation and delivering high-quality, safe, and effective care.Key ResponsibilitiesLead and manage a team of nurses...
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