Conduct Risk Assurance Officer

1 week ago

London, Greater London, United Kingdom Kroo Bank Ltd Full time

Kroo Bank Ltd seeks a skilled Conduct Risk & Assurance Compliance Officer to join its team. This role will play a key part in ensuring that the neobank's business practices meet regulatory obligations and minimise risk.

The successful candidate will advise the business on conduct risk for products, communications, and customer interactions, ensuring fair treatment, ethical practices, and meeting the requirements of Consumer Duty standards. They will also provide training and guidance to employees on compliance and ethical standards.

  • This role involves monitoring and interpreting relevant regulatory developments, guidelines, and legislation to ensure Kroo's practices remain compliant. The successful candidate will provide expert advice on the implications of regulatory changes and oversee the implementation of necessary adjustments.
  • They will proactively identify potential conduct risks arising from business activities, products, or processes and oversee the implementation of effective mitigation strategies to prevent customer detriment and ensure market integrity.
  • Key responsibilities include leading targeted assurance activities and audits to evaluate the effectiveness of controls in managing conduct risk, identifying areas for improvement, and overseeing the implementation of corrective actions.
  • The successful candidate will craft clear and effective policies and procedures related to conduct risk management and ensure they are communicated and embedded across the organisation, fostering a culture of compliance and ethical conduct.
  • Stakeholder Engagement: Collaborating with various internal stakeholders, including product development, operations, and senior management, to integrate conduct risk considerations into the neobank's strategic decisions and product offerings.

We offer a competitive salary of £65,000 per annum, plus benefits including:

  • Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
  • Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
  • Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
  • Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.
  • Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central London.
  • Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
  • Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.
  • Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.
  • Full healthcare for you and your nuclear family via Vitality.

Our hybrid policy allows for flexibility in working from home or in the office, depending on individual preferences. We strive to create a diverse and inclusive workplace where everyone feels valued and supported.

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