Customer Service Representative

3 weeks ago


Portsmouth, Portsmouth, United Kingdom Charles Taylor Full time

Claims Support Advisor Role

We are seeking a skilled Claims Support Advisor to join our Travel Claims team at Charles Taylor. As a Claims Support Advisor, you will be responsible for accurately assessing claims in line with policy terms and conditions and ensuring that valid claims are paid quickly, without unnecessary delay.

Key Responsibilities:

  • Focused on the task at hand with attention to detail for accurate claim assessment
  • Great team player with the ability to contribute positively and supports others in times of surge
  • Proficient computer skills are essential for this role

What We Offer:

  • Fantastic opportunities for learning, development, and career progression
  • Free Health Cash Plan worth £1700 per annum
  • Additional pay for foreign language speakers (starting from £948 for one language up to £2,342 for 4 languages)
  • Free travel insurance (subject to qualifying criteria)
  • Discounts on home and motor insurance
  • Comprehensive training and embedding period

About Charles Taylor:

We are a company that values respect, positivity, and recognition. Our company culture is one of a family, where we support each other and strive for excellence in everything we do.



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