Customer Service Ambassador

3 days ago


Manchester, United Kingdom ENGINEERINGUK Full time

Are you passionate about delivering exceptional customer service? As a Customer Service Ambassador at ENGINEERINGUK, you will be the face of our café, ensuring that every customer leaves with a positive experience. This role involves being part of everything - from cooking and chatting with customers to keeping the café spotless. You will work closely with the team to maintain high standards and ensure that every customer has a great experience.

We offer a competitive salary of £19,500 per annum (approximately £8.50 per hour), flexible working hours, and a range of benefits including a colleague clubcard, retirement savings plan, life assurance, access to free wellbeing services, exclusive deals and discounts website, uniform provided, and 28 days' holiday (including Bank Holidays).

In this role, you will be responsible for maintaining kitchen equipment and utensils clean and tidy, following food safety and hygiene regulations, practising first in, first out stock rotation, accepting deliveries, handling safe storage of food, and resolving customer complaints. You will also be expected to know our menu inside out and serve food exactly as it's intended.



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