Customer Service Ambassador for HOP Vietnamese

2 weeks ago


Manchester, United Kingdom HOP Vietnamese Full time

We are seeking a dynamic and enthusiastic individual to join our team as a Customer Service Ambassador at HOP Vietnamese. In this role, you will be working closely with our Food and Beverage Team Members to ensure that our customers receive an exceptional dining experience.

Key Responsibilities
  • Provide exceptional customer service by being attentive, friendly, and responsive to customers' needs.
  • Work effectively as part of a team to achieve high standards of customer satisfaction.
  • Be knowledgeable about our menu offerings and provide recommendations to customers.
  • Assist with food preparation, assembly, and cleaning as needed.
Requirements

To be successful in this role, you will need:

  • A passion for delivering exceptional customer service.
  • The ability to work well under pressure and as part of a team.
  • Good communication and interpersonal skills.
  • A flexible approach to working hours, including weekends and bank holidays.
What We Offer

We offer a competitive hourly rate of £11.7, paid breaks, free food on shift, an extra holiday day for birthdays, paid training, and seasonal nights out. You will be part of a vibrant and colourful environment serving delicious street food favourites of Vietnam.

About Us

HOP Vietnamese is a quick service restaurant with a brand that embodies a way of life. We are committed to providing our customers with an exceptional dining experience, and we are looking for like-minded individuals to join our team.

We estimate the salary for this role to be around £24,000 per annum, based on a 40-hour week and 52 weeks per year.


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