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Senior CRM Manager

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London, Greater London, United Kingdom Urban Digital Recruitment Ltd Full time
Job Title: Senior CRM Manager

We are seeking a highly skilled Senior CRM Manager to lead our marketing strategy and drive ticket sales for our ground-breaking industry event, SXSW London.

As a Senior CRM Manager, you will be responsible for crafting and executing a comprehensive CRM plan to engage, activate, and convert our audience. Your role will be crucial in building the customer journey, enhancing revenue opportunities, and ensuring the CRM efforts are world-class.

Key Responsibilities:

  • Develop and implement CRM initiatives across all touchpoints—email, web, social, and more.
  • Design and optimize nurture programs that guide users from lead to conversion.
  • Use analytics to drive continuous improvement and revenue growth.
  • Oversee database segmentation and report on campaign performance and revenue attribution.

About You:

  • Expertise: 5+ years in CRM and email marketing, with a proven track record of driving engagement and conversions.
  • Technical Skills: Proficient in HubSpot, automation tools, and analytics platforms.
  • Creative & Analytical: Blend of creativity and data-driven decision-making.
  • Leadership: Experience managing teams and driving performance in fast-paced environments.

This is your chance to be part of a global movement, shaping the future of storytelling and innovation.