People and Development Team Manager

3 weeks ago

Bristol, Bristol, United Kingdom Cloud Online Recruitment Full time

Job Title: People and Development Team Manager

Job Type: Permanent

Location: Bristol Head Office / Hybrid

Hours: 37.5 per week

Job Description:

We are seeking a highly skilled and experienced People and Development Team Manager to join our team at Cloud Online Recruitment. As a key member of our HR department, you will be responsible for overseeing and managing all aspects of the People function, including recruitment, onboarding, employee relations, employee experience, and management development.

Key Responsibilities:

  • Manage and mentor a team of professionals focused on Employee Relations and Recruitment, and Management Development, providing management and direction to the department, setting and reviewing clear objectives.
  • Conduct regular performance reviews, set team goals, and promote professional development opportunities.
  • Continuously look to improve the quality, performance, and inter-departmental working of the business.

Employee Relations (ER):

  • Oversee and guide the team in managing employee relations cases, ensuring timely resolution of workplace conflicts, grievances, and disciplinary actions.
  • Ensure that all ER processes are compliant with relevant legislation and internal policies.
  • Act as a point of escalation for complex employee relations issues.

Recruitment & Talent Acquisition:

  • Support our Recruitment Coordinator to develop and execute strategies for attracting, hiring, and retaining top talent.
  • Oversee the development of job descriptions, interview processes, and onboarding experiences that support a positive candidate experience.

Management Training & Development:

  • Design and facilitate management development training sessions.
  • Design ad-hoc training materials that support managers in their roles and foster continuous development across all departments.
  • Track the effectiveness of training programs and implement improvements as necessary.

System Administration (Cascade):

  • Lead System Administrator for our People platform, Cascade, ensuring the platform is used effectively for HR operations, including employee data management, performance reviews, and recruitment tracking.
  • Maintain system integrity by ensuring data accuracy, troubleshooting issues, and liaising with the platform provider for updates and improvements.
  • Provide training and support to team members on using Cascade for various HR processes.

Internal Communications:

  • Write and manage all internal communications related to HR initiatives, such as policy updates, new procedures, and employee engagement programs.
  • Foster an environment of transparency and engagement by ensuring employees are well-informed about HR matters that affect them.

Compliance & Policy Management:

  • Accountable for People & Development policies ensuring end user clarity whilst maintaining legal requirements.
  • Ensure the People team adheres to all company policies and employment legislation.
  • Lead the review and support in updating any HR policies to reflect changes in employment law or company practices.
  • Maintain and report on key HR metrics to support business decisions.

Relationships:

  • Proactively work with business leaders and key internal and external stakeholders to understand their requirements that help inform recommendations for change.
  • Manage multiple projects, working with a variety of teams.

Requirements:

  • Relevant experience in team management, employee relations, recruitment, and HR system administration.
  • Knowledge of Cascade (or similar HR systems) and experience in system administration, as this is an essential requirement of the role.
  • Ability to deliver engaging and effective management training programs.
  • Highly developed relationship building, communication, and influencing skills along with personal credibility.
  • A commercial mindset, who balances both business needs and best practice.
  • Experience in working with projects and implementing new initiatives.
  • A keen attention to detail, and an agile thinker.
  • Strong IT skills, particularly in the use of MS Excel and Office products.
  • Change management and delivery experience.
  • Project management and delivery experience.

What We Offer:

  • A competitive salary.
  • 22 days holiday rising incrementally to 25 plus bank holidays.
  • An extensive benefits package including Private Medical Insurance, Income Protection Insurance, Life cover of 2x salary, Health Cash Plan, Employee Assistance Programme, Discount scheme including Gyms, Introducers Bonus Scheme, and an excellent pension scheme.

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information].

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