Academic Progress Coach

7 days ago


Egham, Surrey, United Kingdom Study Group Full time
About the Role

The Academic Progress Coach will provide progression support and advice to students with the purpose of maximising student outcomes, achievement and satisfaction levels. This role is responsible for ensuring students receive the best possible student experience and achievement.

Key Responsibilities

• Support students to maximise their chances of automatically progressing to the degree course of their choice while ensuring the best possible student experience and achievement.
• Provide personal tutorage support cover to students throughout the semester.
• Gather student information from Personal Tutors on a weekly basis to establish ways of supporting students.
• Meet with allocated Subject Heads and Progression Management team to discuss students at risk of not automatically progressing, students with poor attendance and any students who may require additional support through attendance, behavioural, welfare and fitness to study issues.
• Meet with students who have poor attendance at Level 1, 2 and in some cases Level 3 liaising with Progression & Transition Manager.
• Support Personal Tutors with delivering information to students, monitoring attendance proactively and feeding back RPAG data.
• Ensure that students are referred to appropriate Study Group, University or external services where appropriate and necessary.
• Monitor RPAG data when released and meet with students who are at risk of not automatically progressing.
• Identify key trends and patterns from student data, such as RPAG and attendance, and actively feed data into Senior Leadership, Progression Management meetings and other Centre led meetings.
• Communicate with non-progressed students as directed by Progression & Transition Manager.

About You

Essential:
• Experience and knowledge of providing academic and/or pastoral support to international/ ESL students.
• Experience of building strong working relationships with internal and external colleagues
• Experience of using data and reporting systems
• Experience of being able to time manage with the ability to prioritise work, forward think and plan
• Experience of organising events/activities/projects
• Experience of being flexible and working to tight deadlines
• Excellent communication and listening skills with the ability to communicate to a variety of stakeholders, written and verbal, internal and external
• Strong IT and data management skills including: competency in Excel, Outlook, Power Point, Word, and a willingness to learn and adopt new technologies

About Us

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

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    About the RoleWe are seeking an experienced Academic Progress Coach to join our team at Study Group. As a key member of our International Study Centre, you will play a vital role in supporting students to achieve their academic goals and succeed in their studies.Key ResponsibilitiesProvide academic and pastoral support to international students, helping them...


  • Egham, Surrey, United Kingdom Study Group Full time

    About the RoleWe are seeking an experienced Academic Progress Coach to join our team at Study Group. As a key member of our International Study Centre, you will play a vital role in supporting students to achieve their academic goals and succeed in their studies.Key ResponsibilitiesProvide academic and pastoral support to international students, helping them...


  • Egham, Surrey, United Kingdom Study Group Full time

    About the RoleWe are seeking an experienced Academic Progress Coach to join our team at Study Group. As a key member of our International Study Centre, you will play a vital role in supporting students to achieve their academic goals and succeed in their studies.Key ResponsibilitiesProvide academic and pastoral support to international students, helping them...


  • Egham, Surrey, United Kingdom Study Group Full time

    About the RoleWe are seeking an experienced Academic Progress Coach to join our team at Study Group. As a key member of our International Study Centre, you will play a vital role in supporting students to achieve their academic goals and succeed in their studies.Key ResponsibilitiesProvide academic and pastoral support to international students, helping them...


  • Egham, Surrey, United Kingdom Study Group Full time

    About the RoleWe are seeking an experienced Academic Progress Coach to join our team at Study Group. As a key member of our International Study Centre, you will play a vital role in supporting students to achieve their academic goals and succeed in their studies.Key ResponsibilitiesProvide academic and pastoral support to international students, helping them...