Retail Relationship Manager

1 week ago


Coventry, Coventry, United Kingdom PayPoint Group Full time
Job Details: Retail Relationship Manager

**Job Summary:**

We are seeking a highly motivated and experienced Retail Relationship Manager to join our team at PayPoint Group. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our retail partners in the convenience sector.

Key Responsibilities:

  • To provide installation, training, and excellent early life support to all new retailers in the convenience sector.
  • To correctly and proactively sell PayPoint products into existing businesses within the defined territory.
  • To journey plan effectively using CRM, prioritizing calls by opportunity and/or as directed by your line manager.
  • To comprehensively plan and prepare for each call, ensuring SMART objectives are set for each outlet each visit with a view of continually developing retailer business and PayPoint penetration.
  • To visit all leads and opportunities within agreed lead generation SLAs.
  • To attend, participate in, and present at team/accompaniment days.
  • To maintain in-depth knowledge of PayPoint products, including EPOS.
  • To ensure the standard of work, completion of PayPoint contracts, and capturing of ID is of the highest standard and in line with PayPoint policies and procedures.
  • To maintain high personal conduct, appearance, and role modeling values to reflect the professionalism of PayPoint Retail Services Field Team.
  • To be self-motivated and hold a full valid driving license.

Job Requirements:

  • Proven experience in sales and account management.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Ability to maintain accurate records and reports.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading company in the retail industry.


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