Showroom Ambassador

2 months ago


Crawley, West Sussex, United Kingdom Harwoods Ltd Full time

### Job Purpose

The role of the Receptionist/Host is to provide a warm and welcoming experience for customers and visitors.

### Key Responsibilities

* Ensure the reception area is staffed and maintained at all times.
* Direct customers to the seating area and offer refreshments while they wait.
* Handle and coordinate all calls and visitors, taking full details of the caller's business and paging staff as needed.
* Establish and maintain a system to monitor the whereabouts of key staff at all times.
* Keep customer refreshments stocked and the waiting area clean and tidy.
* Correctly process all outgoing post ready for despatch each evening.
* Ensure the safety and security of people, vehicles, and property at all times, reporting any known faults or hazards.

### Skills and Requirements

* Essential:
* Smart appearance
* Competency in numeracy, literacy, and IT
* Desirable:
* Relevant previous job history

### About Harwoods Ltd

Harwoods Ltd is a values-led, family-owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry-leading customer experience and colleague engagement.

We operate across 6 counties in the South East of England, representing the following brand partners:

* Bentley
* McLaren
* Aston Martin
* Jaguar
* Land Rover
* Audi
* Volvo
* INEOS
* BMW & Mini (Service)
* MAN

We have a high colleague engagement score of 72% and a real differentiator with our industry-leading people development programme, including recruitment, onboarding, induction, probation, and colleague recognition.


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