Showroom Ambassador
2 months ago
### Job Purpose
The role of the Receptionist/Host is to provide a warm and welcoming experience for customers and visitors.
### Key Responsibilities
* Ensure the reception area is staffed and maintained at all times.
* Direct customers to the seating area and offer refreshments while they wait.
* Handle and coordinate all calls and visitors, taking full details of the caller's business and paging staff as needed.
* Establish and maintain a system to monitor the whereabouts of key staff at all times.
* Keep customer refreshments stocked and the waiting area clean and tidy.
* Correctly process all outgoing post ready for despatch each evening.
* Ensure the safety and security of people, vehicles, and property at all times, reporting any known faults or hazards.
### Skills and Requirements
* Essential:
* Smart appearance
* Competency in numeracy, literacy, and IT
* Desirable:
* Relevant previous job history
### About Harwoods Ltd
Harwoods Ltd is a values-led, family-owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry-leading customer experience and colleague engagement.
We operate across 6 counties in the South East of England, representing the following brand partners:
* Bentley
* McLaren
* Aston Martin
* Jaguar
* Land Rover
* Audi
* Volvo
* INEOS
* BMW & Mini (Service)
* MAN
We have a high colleague engagement score of 72% and a real differentiator with our industry-leading people development programme, including recruitment, onboarding, induction, probation, and colleague recognition.
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Crawley, West Sussex, United Kingdom Harwoods Ltd Full time{"Job Title": "Showroom Ambassador", "Job Summary": "We are seeking a highly skilled and enthusiastic Showroom Ambassador to join our team at Harwoods Ltd. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our visitors.", "Key Responsibilities": ["Greet and...
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Showroom Ambassador
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Crawley, West Sussex, United Kingdom Harwoods Ltd Full time{"Job Title": "Showroom Ambassador", "Job Summary": "We are seeking a highly skilled and enthusiastic Showroom Ambassador to join our team at Harwoods Ltd. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our visitors.", "Key Responsibilities": ["Greet and...
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Crawley, West Sussex, United Kingdom Harwoods Ltd Full time{"title": "Job Description", "content": "Job PurposeThe role of the Receptionist/Host is to provide a warm and welcoming experience for customers and visitors.Key Responsibilities:Ensure the reception area is staffed and kept tidy at all times.Direct customers towards the seating area and offer refreshments while they are waiting.Handle and coordinate all...
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Showroom Ambassador
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Crawley, West Sussex, United Kingdom Harwoods Ltd Full time{"title": "Job Description", "content": "Job PurposeThe role of the Receptionist/Host is to provide a warm and welcoming experience for customers and visitors.Key Responsibilities:Ensure the reception area is staffed and kept tidy at all times.Direct customers towards the seating area and offer refreshments while they are waiting.Handle and coordinate all...
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