Weekend Receptionist

4 months ago


Crawley, United Kingdom Harwoods Group Full time

Harwoods Group is an automotive retailer representing prestigious car brands; Aston martin, Audi, Bentley, McLaren, Volvo, Jaguar and Land Rover together with the truck brand MAN. We have a total of eighteen businesses providing sales and aftersales services across Sussex, Surrey, Kent and Hampshire.

Our vision is to ‘create memorable experiences’. In other words, we believe that our role is to ensure our valued customers are offered the best possible experience in their interactions with our company. We feel it is equally important that our staff are well supported and are able to deliver these experiences working as one cohesive team.

Hours: Saturday 8am - 6pm Sunday 10am - 4pm

JOB PURPOSE

The role of the Weekend Showroom Host/Receptionist is to:

- Ensure customers and visitors receive an immediate welcome
- Ensure all calls, both internal and external are answered and dealt with efficiently within the correct process.

KEY RESPONSIBILITIES
- Ensure reception area is staffed and kept tidy at all times.
- Direct customers towards the seating area and offer refreshments while they are waiting.
- Handle and co-ordinate all calls and visitors, taking full details of the caller's business, paging members of staff as needed.
- Establish and maintain a system to monitor the whereabouts of key staff at all times.
- Keep customer refreshments stocked up at all times.
- Keep customer waiting area clean and tidy and clear of crockery etc at all times; also kitchen area in showroom.
- Correctly process all outgoing post ready for despatch each evening.
- Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.

POLICIES
- All Harwoods employees are expected to comply with/adhere to all Harwoods policies and procedures and any additional manufacturer requirements relevant to their role.

PERSON SPECIFICATION

Essential
- Proof of Right to Work in the UK.

Experience

Skills & Knowledge

Essential
- Smart appearance.
- Competency in numeracy, literacy and IT.

Competencies

Harwoods has 5 key competencies which describe the behaviours expected of all employees. For this role we are looking for applicants who can demonstrate all of the competencies below at the level described:
**Level**:
Team member

**Delivering Memorable Customer Service**

Provides customer service which creates ‘memorable experiences’ through meeting and exceeding customer expectations.

**High Performing Teams**

Supports others to continuously improve performance. Seeks feedback on own performance, takes responsibility for own development & demonstrates Harwoods values.

**Commercial and Operational Excellence**

Understands the drivers of business performance and uses them to optimise commercial opportunities. Plans and manages processes, resources workflows efficiently.

**Innovation & Improvement**

Demonstrates openness to change and improvement. Proactively looks for more effective ways of doing things.

Knowledgeable of, aligned to and ambassador for the brand and adheres to brand standards.

Skills for the job

Communication Skills

Friendly Demeanor

Organisational Skills

Smart Appearance

Hours: Saturday 8am - 6pm Sunday 10am - 4pm

**Job Type**: Part-time

**Salary**: £10.00-£10.50 per hour

Schedule:

- Every weekend
- Weekend availability

Work Location: In person

Reference ID: Crawley JLR


  • Weekend Receptionist

    5 months ago


    Crawley, United Kingdom Harwoods Group Full time

    Harwoods Group is an automotive retailer representing prestigious car brands; Aston martin, Audi, Bentley, McLaren, Volvo, Jaguar and Land Rover together with the truck brand MAN. We have a total of eighteen businesses providing sales and aftersales services across Sussex, Surrey, Kent and Hampshire. Our vision is to ‘create memorable experiences’. In...

  • Dental Receptionist

    5 months ago


    Crawley, United Kingdom Quality Dental Group Full time

    **Excellent opportunity for a passionate and fun loving full time receptionist at our Crawley Branch.** **Our dental practice provides excellent General and Cosmetic dental procedures.** **A fully digital and computerized Dental Practice with a variety of clinical disciplines that allow staff to expand and grow their knowledge and skills and develop over...

  • Hotel Receptionist

    5 months ago


    Crawley, United Kingdom Neway International Full time

    We are looking for a receptionist for a Hotel in Crawley centre. This is a full time position, working Monday to Friday 9 am to 5 pm. **Salary**: £12.50 per hour About the role As Receptionist your role will include meeting and greeting visitors and show them to the rooms carefully explaining how everything works, specially room keys and locks, helping...

  • Spa Receptionist

    5 months ago


    Crawley, United Kingdom Alexander House Hotel & Utopia Spa Full time

    **SPA RECEPTIONIST** **£24,000 (£22,000 per annum + £2,000 per annum guaranteed service charge payment)** **The Place** Alexander House Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London. 5 Red Star, Award winning Utopia Spa, 57 bedrooms including the new luxury Cedar Lodge development and...

  • Hotel Receptionist

    5 months ago


    Crawley, United Kingdom Alexander House Hotel & Utopia Spa Full time

    **HOTEL RECEPTIONIST** **£22,000 per annum, (£20,500 + £1,500 per annum guaranteed service charge payment paid quarterly) 37.5 hrs per week** **The Benefits** - An additional end of financial year service charge bonus also paid - Great potential to increase earnings with generous incentive scheme. 50% less VAT of upgrade values paid to Hotel...

  • Hotel Receptionist

    4 months ago


    Crawley, United Kingdom Accor Full time

    Company Description Job Description Ready to embark on a new journey? ibis Styles London Gatwick Airport recently opened and is welcoming weary travellers for a great, invigorating stay and we're looking for outgoing, dependable, welcoming Hotel Receptionist to deliver an amazing first impression and ensure our guests want to come back time and again....


  • Crawley, United Kingdom Broadway Dental Boutique Full time

    Dental Receptionist Overview: Join our dynamic dental team as a Dental Receptionist and embark on a rewarding journey in the field of Dentistry. We are seeking an enthusiastic, self-motivated, and reliable individual to be the face of our practice. Patient care is paramount in our business, making this role ideal for someone who is outgoing, friendly, and...


  • Crawley, West Sussex, United Kingdom BAM Construct & Ventures UK Full time

    Join Our Team as a ReceptionistWe are seeking a part-time Receptionist to join our FM team in Crawley. As a Receptionist, you will play a key role in the day-to-day management of our leisure business.Available Shift Pattern:• 25 hours a week, over 7 days (including weekends)Pay: £11.79 per Hour, Overtime available We offer a competitive salary/hourly rate...


  • Crawley, West Sussex, United Kingdom BAM Construct & Ventures UK Full time

    Join Our Team as a ReceptionistWe are seeking a part-time Receptionist to join our FM team in Crawley. As a Receptionist, you will play a key role in the day-to-day management of our leisure business.Available Shift Pattern: 25 hours a week, over 7 days (including weekends)Pay: £11.79 per Hour, Overtime available We offer a competitive salary/hourly rate...


  • Crawley, United Kingdom IBIS STYLES Full time

    Job DescriptionReady to embark on a new journey? ibis Styles London Gatwick Airport recently opened and is welcoming weary travellers for a great, invigorating stay and we're looking for outgoing, dependable, welcoming Hotel Receptionists to deliver great customer service during the night. We're building our team and need a part-time Hotel Receptionists...

  • Hotel Receptionist

    5 months ago


    Crawley, United Kingdom Holiday Inn London Gatwick Worth Full time

    The 4 star AA Accredited Holiday Inn London Gatwick **Worth** located in **Crawley** is currently recruiting for a full time Receptionist to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner, according to IHG Brand Standards. Our hotel currently has 158 rooms. A new state of the art...


  • Crawley, United Kingdom IBIS STYLES Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Hotel Receptionist

    5 months ago


    Crawley, United Kingdom Holiday Inn London Gatwick Worth Full time

    The 4 star AA Accredited Holiday Inn London Gatwick **Worth** located in **Crawley** is currently recruiting for a full time Receptionist to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner, according to IHG Brand Standards. Our hotel currently has 158 rooms. A new state of the art...

  • Hotel Receptionist

    5 months ago


    Crawley, United Kingdom Holiday Inn London Gatwick Worth Full time

    The 4 star AA Accredited Holiday Inn London Gatwick **Worth** located in **Crawley** is currently recruiting for a full time Receptionist to provide an efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner, according to IHG Brand Standards. Our hotel currently has 158 rooms. A new state of the art...


  • Crawley, United Kingdom IBIS STYLES Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Leisure Receptionist

    3 weeks ago


    Crawley, United Kingdom BAM Construct & Ventures UK Full time

    Building a sustainable tomorrowBuilding a sustainable tomorrow BAM FM is currently looking for a part-time receptionist to join the FM team in Crawley. Reporting directly to the Leisure Manager, you will play a key role in the day to day management of the leisure business.Available Shift Pattern:•   25 hours a week, over 7 days (including weekends)Pay:...

  • Leisure Receptionist

    3 weeks ago


    Crawley, United Kingdom CV-Library Full time

    Building a sustainable tomorrow Building a sustainable tomorrow BAM FM is currently looking for a part-time receptionist to join the FM team in Crawley. Reporting directly to the Leisure Manager, you will play a key role in the day to day management of the leisure business. Available Shift Pattern: • 25 hours a week, over 7 days (including...


  • Crawley, United Kingdom Dumbledore Dental Care Ltd Full time

    **Head Office Administrator and Receptionist** We are looking for a Head Office Administrator/ Receptionist for our new Head Offices based in **Crawley** and currently temporarily based in **East Grinstead**. Therefore, the applicant will be required to have a drivers license and access to their own vehicle. - Greeting and assisting visitors to Head...

  • Admin Assistant

    5 months ago


    Crawley, United Kingdom Dumbledore Dental Care Ltd Full time

    **Head Office Administrator and Receptionist** We are looking for a Head Office Administrator/ Receptionist for our new Head Offices based in **Crawley** and currently temporarily based in **East Grinstead**. Therefore, the applicant will be required to have a drivers license and access to their own vehicle. - Greeting and assisting visitors to Head...


  • Crawley, United Kingdom Royal BAM Group Full time

    **Building a sustainable tomorrow** Building a sustainable tomorrow BAM FM is currently looking for a part-time receptionist to join the FM team in Crawley. Reporting directly to the Leisure Manager, you will play a key role in the day to day management of the leisure business. - Available Shift Pattern: - 25 hours a week, over 7 days (including...