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Showroom Ambassador

2 months ago

Crawley, West Sussex, United Kingdom Harwoods Ltd Full time
{"title": "Job Description", "content": "Job Purpose

The role of the Receptionist/Host is to provide a warm and welcoming experience for customers and visitors.

Key Responsibilities:

  • Ensure the reception area is staffed and kept tidy at all times.
  • Direct customers towards the seating area and offer refreshments while they are waiting.
  • Handle and coordinate all calls and visitors, taking full details of the caller's business, paging members of staff as needed.
  • Establish and maintain a system to monitor the whereabouts of key staff at all times.
  • Keep customer refreshments stocked up at all times.
  • Keep the customer waiting area clean and tidy and clear of crockery etc at all times; also kitchen area in showroom.
  • Correctly process all outgoing post ready for despatch each evening.
  • Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.
Requirements

Essential:

  • Smart appearance.
  • Competency in numeracy, literacy and IT.

Desirable:

  • Relevant previous job history.
About Us

Harwoods Group is a values-led, family-owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry-leading customer experience and colleague engagement.

We operate across 6 counties in the South East of England, representing the following brand partners:

  • Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN

We demand the best for our colleagues and our customers and look forward to your application.", "skills": ["IT", "Literacy", "Numeracy", "Organisational Skills", "Smart Appearance"]}