Technical Support Expert

2 weeks ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Michael Page Full time

Key Responsibilities

  • Provide first and second line IT support to end-users, face to face
  • Check systems logs to identify and highlight any issues in a prompt manner
  • Create new cost centres and suppliers within the procurement system
  • Ensure high levels of customer satisfaction through excellent service delivery

Requirements

To be successful in this role, you will require:

  • Experience in using ERP systems, particularly Finance
  • Proficiency with Microsoft Software
  • Strong customer service and communication skills
  • Ability to schedule and manage multiple appointments effectively
  • Problem-solving skills and attention to detail

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