Technical Support Expert
2 weeks ago
Key Responsibilities
- Provide first and second line IT support to end-users, face to face
- Check systems logs to identify and highlight any issues in a prompt manner
- Create new cost centres and suppliers within the procurement system
- Ensure high levels of customer satisfaction through excellent service delivery
Requirements
To be successful in this role, you will require:
- Experience in using ERP systems, particularly Finance
- Proficiency with Microsoft Software
- Strong customer service and communication skills
- Ability to schedule and manage multiple appointments effectively
- Problem-solving skills and attention to detail
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