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Tenancy Support Officer

2 months ago

Loughborough, United Kingdom JT Recruit Full time
JT Recruit is seeking a skilled Tenancy Support Officer to provide temporary assistance to our public sector client. The successful candidate will be responsible for supporting new tenants in setting up tenancies and providing ongoing support and advice to existing tenants as needed. Key responsibilities include assisting with lettings, following up with new tenants, and providing tenancy support and advice to existing tenants. The ideal candidate will have experience in delivering high-quality housing services, working with vulnerable residents, and managing a demanding caseload. They will also possess excellent problem-solving skills, the ability to work under their own direction, and a good understanding of housing law and good housing practice. Additionally, the candidate should be able to work in partnership with external agencies to achieve positive outcomes for vulnerable households. If you have a passion for providing excellent customer service and supporting vulnerable individuals, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Assist with lettings and follow up support to new tenants
* Provide tenancy support and advice to existing tenants as required
* Work with vulnerable residents to deliver high-quality housing services
* Manage a demanding caseload and prioritize effectively
* Work in partnership with external agencies to achieve positive outcomes

**Requirements:**

* Experience in delivering high-quality housing services
* Ability to work with vulnerable residents
* Excellent problem-solving skills
* Good understanding of housing law and good housing practice
* Ability to work in partnership with external agencies

**What We Offer:**

* Competitive pay rate
* Opportunity to work with a public sector client
* Chance to make a positive impact on vulnerable individuals

**How to Apply:**

If you are a motivated and experienced Tenancy Support Officer looking for a new challenge, please submit your application. We look forward to hearing from you