Global Customer Engagement Lead
4 weeks ago
As a Customer Success Manager at Veeva Systems, you will play a critical role in ensuring our customers' success with our quality products and services.
Our ideal candidate will have a strong background in life sciences, software, or consulting, with experience working with large global pharmaceutical companies.
Key Responsibilities:
- Support 4-6 large, global customers post-implementation with Veeva Vault applications
- Own the relationship with your customers' application owners to understand their strategic objectives and challenges
- Act as a trusted advisor for your customers and liaise with relevant Veeva stakeholders to address customer needs
- Lead meetings with customers to demonstrate success and identify additional value opportunities
- Provide strategic guidance to optimize consumption of Veeva product releases and customer's roadmap
- Facilitate cross-customer connections for collaboration opportunities and industry learning
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.
Additionally, we provide remote work options, health and wellness programs, and 1% charitable giving.
About Us:
Veeva Systems is headquartered in the San Francisco Bay Area with offices in over 15 countries worldwide.
We are an equal opportunity employer committed to fostering a culture of inclusion and growing a diverse workforce.
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