Operational Delivery Manager

6 days ago


Leeds, Leeds, United Kingdom Arriva Rail London Ltd Full time
About the Role

We are seeking an experienced Contracts Operational Delivery Manager to join our team in a permanent role at Arriva TrainCare, reporting into the Head of Depots. The contract involves travel to additional ATC and other third-party provider locations.

The successful candidate will be responsible for the operational delivery of contractual obligations for the servicing of the Cross Country Voyager Fleet and Class 170 Fleet, at non-ATC servicing locations.

  • Key Responsibilities:
  • Operational delivery of contractual obligations for the servicing of the Cross Country Voyager Fleet and Class 170 Fleet, at non-ATC servicing locations, including but not limited to:
  • RTS (Holbeck, Leeds – Voyager Fleet Servicing)
  • GWR (Laira, Plymouth – Voyager Fleet Servicing)
  • GWR (Long Rock, Penzance – Voyager Fleet Servicing)
  • UKRL (Leicester – Class 170 Fleet Servicing)
  • Primary point of contact for CrossCountry Fleet Management lead, CrossCountry and Alstom maintenance planning and control teams.
  • Ensure work is performed in a safe and effective manner in accordance with the Health and Safety at Work Act, 1974, GE/RT Network Rail Rule book, Group Standards, Depot Operations Instructions, and the Arriva Traincare Quality, Safety and Environmental procedures.
  • Develop effective and collaborative working relationships with CrossCountry, Alstom (overall Voyager Fleet maintainer), non-ATC servicing locations, and internal ATC stakeholders.
  • Manage and negotiate all non-ATC location commercial matters in conjunction with the ATC Commercial team and Indirect Purchasing team.


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