Delivery and Operations Specialist
3 days ago
We are seeking a skilled Delivery and Operations Specialist to join our team in Bradford. As part of the People Services function, you will play a crucial role in delivering cyclical activity on behalf of Virgin Media O2.
This position is responsible for managing the delivery of cyclical people projects, cyclical payroll activity, and Business Readiness activity within LSS. The successful candidate will be accountable for ensuring the efficient and effective operation of systems and processes related to these projects.
The key responsibilities of this role include:
- Delivering People Services and People Cyclical Projects (Annual Compensation review, benefits, Payroll Year End).
- Analyzing cyclical project requirements and defining project deliverables to meet identified benefits.
- Managing all aspects of risks, issues, and contingency planning.
- Ensuring readiness of People Services for activities to effectively transition to BAU within the operating model.
- Responding to in-depth / specialist customer queries and data issues related to project activity.
- Working collaboratively with the team to develop and improve problem-solving skills, project prioritization, and cross-functional development and support.
- Providing continuity of project delivery through knowledge sharing, individual and team ownership of development plans, and cross-skilling.
Key qualifications and experience required for this role include:
- Experience of leading projects, preferably in an HR Shared Services environment, with collaboration with HR systems and technology.
- Experience with one or more of the following: HR, Benefits and Reward, Payroll, Change Management, Business Readiness.
- Excellent attention to detail and strong organizational skills, with the ability to work within SLAs and conflicting priorities.
- Strong stakeholder management and collaboration skills.
- Excellent working knowledge of Outlook, Word, Excel, PowerPoint, and MS Project.
This is an exciting opportunity to join a fast-paced and innovative team. We offer:
- A competitive salary of approximately £35,000 - £45,000 per annum, depending on experience.
- 25 days annual leave with the option to purchase 5 additional days.
- Access to wellbeing and mental health benefits, including the Calm app, personal medical insurance, critical illness cover, and dental insurance.
- Matched pension contribution up to 10%.
- Access to our car benefit scheme.
- Opportunity to develop your career through our online learning platform.
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